Tsepiso Patricia Nkosi
Alberstdal
Summary
Results-oriented Learning Delivery Manager skilled in overseeing the execution of technical training programmes. Manages delivery schedules to ensure adherence to timelines and quality standards, while effectively removing barriers to enhance project success. Champions the integration of best practices in Learning Delivery, ensuring compliance and operational excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Learning Delivery Manager
Eskom Megawatt Park
01.2011 - Current
- Managed delivery schedules to optimise resource allocation and project outcomes, adhering to strict timelines.
- Allocated and managed learning delivery resources across projects to optimise effectiveness.
- Coordinated learning delivery across Gauteng Cluster, ensuring alignment with organisational goals.
- Managed stakeholder expectations through regular updates and strategic communications, building trust and confidence.
- Provided delivery confidence by removing blockers or impediments affecting plans and developing solutions for difficult situations.
- Monitored compliance with learning delivery processes to maintain quality standards.
- Mentored and guided junior team members, strengthening skills and supporting career advancement.
- The training delivered to the customers is mainly technical courses.
- Ensure that all training is captured on SAP LSO.
Senior Supervisor DC EDFS
Eskom Benoni
01.2007 - 01.2011
- Supervised team to achieve operational goals and maintain productivity.
- Served as EDFS manager when required, overseeing operations and team coordination.
- Expertly delegated daily tasks to team members for maximised operational efficiency.
- Managed storage and maintenance of tools, ensuring accessibility and safety for efficient operations.
- Ensure that planned maintenance is done.
- Ensure that unplanned maintenance is done.
- Train learners and newly appointed employees
- Monitored inventory levels and ordered stock, preventing shortages and ensuring continuous workflow.
- Maintained high standards of cleanliness and organisation in the workplace.
Senior Technician DC EDFS
Eskom Klerksdorp
01.2005 - 01.2007
- Installation of DC chargers and batteries
- Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
- Conducted unscheduled maintenance to resolve urgent equipment failures.
- Performed scheduled maintenance on equipment to maintain performance standards.
- Inspected equipment and systems to identify issues and facilitate timely repairs or upgrades.
- Trained and coached junior team members to maximise knowledge and competencies and increase performance.
- Provided training sessions for learners to develop essential skills.
- Served as Safety and Health Representative to promote workplace safety.
Technician DC EDFS
Eskom Bloemfontein
01.2002 - 01.2005
- Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
- Executed scheduled maintenance tasks to enhance equipment reliability and minimise downtime.
- Responded to unexpected maintenance issues to restore equipment functionality.
- Set up equipment to test and verify functionality and performance.
- Installed DC chargers and batteries, ensuring compliance with safety standards under supervision.
- Management of battery log submissions
- Documented maintenance work and repairs comprehensively for future reference and regulatory compliance.
Technician in Training
Eskom Bloemfontein
01.2000 - 01.2002
- Trained across project design, National Control, and maintenance of equipment including switchgear, transformers, and LV network; developed skills in fault-finding on metering, protection, telecontrol, and DC systems.
- Collaborated with senior technicians on complex repairs, enhancing technical skills and knowledge.
- Restored and replaced damaged parts to eliminate further issues under supervision of senior team members.
- Coached by senior team members to enhance technical knowledge and improve performance.
- Observed senior technicians operating various equipment and systems to learn and apply best practices.
- Implemented structured training programmes to enhance team skills
Education
Masters - Business Administration
North West University
Potchefstroom, NW01-2012
Supervisory Development Programme - Business Administration
Kukhula
Benoni, GP01-2011
Middle Management Programme - Business Administration
North West University
Potchefstroom, NW01-2007
B-Tech - Electrical Engineering
Central University of Technology
Bloemfontein, FS01-2006
Diploma - Electrical Engineering
Vaal Triangle Technikon
Vanderbijlpark, GP01-2002
Matriculation - Mathematics and Physical Science
Buhlebuzile High School
Alberton, GP01-1995
Skills
- Learning strategy
- Project management
- Technical delivery
- Performance monitoring
- Resource management
- Budget management
- Stakeholder engagement
Certification
- North West University, Middle Management Programme, 2007-01-01
- Kukhula, Supervisory Development Programme, 2011-01-01
Languages
English
Afrikaans
Zulu
Custom
- Mr Solly Matebula, Middle Manager Plant Management (Eskom), (011) 871-2734, (082) 923 7846
- Miss Ingrid Diale, Middle Manager Learning Operations (Eskom), (012) 484 5171, (079) 803 6359
- Mrs Francisca Mabuza, Middle Manager Learning Development (Eskom), (011) 629 5526, (084) 452 0613
Interests
- My hobbies include going to the gym to maintain a healthy body
- Listening to gospel music
Accomplishments
- Manage to apply for accreditation for Skills Development Provider for Electrical Line Mechanic
- Manage to intergrade and stabilize the department
- Improved communication with stakeholders
- Manage to create national network to tap into in time of need
- Improved and maintain working relations with different stakeholders
- Managed to harmonize the department
Personal Information
- ID Number: 7702240378087
- Health Status: Good
Professional Registration
- Professional Body: Engineering Counsel of South Africa (ECSA)
- Registration Number: 200630277
- Status: Active
- Category: Professional Engineering Technician
- Date of registration: 2006-12-05
Timeline
Learning Delivery Manager
Eskom Megawatt Park
01.2011 - Current
Senior Supervisor DC EDFS
Eskom Benoni
01.2007 - 01.2011
Senior Technician DC EDFS
Eskom Klerksdorp
01.2005 - 01.2007
Technician DC EDFS
Eskom Bloemfontein
01.2002 - 01.2005
Technician in Training
Eskom Bloemfontein
01.2000 - 01.2002
Masters - Business Administration
North West University
Supervisory Development Programme - Business Administration
Kukhula
Middle Management Programme - Business Administration
North West University
B-Tech - Electrical Engineering
Central University of Technology
Diploma - Electrical Engineering
Vaal Triangle Technikon
Matriculation - Mathematics and Physical Science
Buhlebuzile High School