MS Project
Tsebanang Tsimba
Ferndale
Summary
High-achieving IT management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational efficiencies. Skilled in building and managing cross functional teams, demonstrating exceptional communication skills and making critical business decisions.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Senior Account Executive
Gartner
04.2025 - Current
- 2024 Gartner's Winners Circle
- Implemented sales strategies that consistently exceeded quarterly revenue targets.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Evaluated competitor strategies in order to proactively adapt marketing tactics for continued success.
- Conducted comprehensive market research to identify new opportunities for product expansion and innovation.
Account Executive
Gartner
05.2022 - 04.2025
- Achieved winner's circle in first 5 months through the achievement of sales goals and service targets by cultivating and securing new customer relationships. (2022 Winner's Circle)
- Consult with C-level executives to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner products and services.
- Fulfill a quota responsibility of $1 million+ of contract value within a territory of major client accounts.
- Prospect and run C-level and senior-level relationships within Public Sector organizations
- Built and strengthened relationships with new and existing accounts to drive revenue growth..
- Upsell products and services to clients to secure additional business and grow revenue streams.
Head of Client Strategy (Exco Member)
YOUKNOW Digital
08.2021 - 04.2022
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Determined direction for strategic accounts by researching competitive landscape, market insights and communication across stakeholders.
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Drive Africa partner management ensuring reporting, partner based pipeline management
- Build a clear, concise Africa partner strategy with an established, centralized, and ongoing partner/alliance management process and governance
Head of Customer Success (Exco Member)
YOUKNOW Digital
05.2019 - 07.2021
- Structured the company's account management framework growing the Key account portfolio and Customer Success business unit.
- Grew retentions business from a 1 member team to a cross- functional business unit with multifaceted teams.
- Led implementation of effective customer success systems while improving retention and operations planning processes for client network.
- Facilitated change management strategies and incorporated functional area infrastructure to support demand planning and supply initiatives.
- Lead business unit to achieve and/or exceed client deliverables and develop strong relationships, internally and externally.
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
- Engaged client executives to assess strategic business needs and challenges and translate business strategy into opportunities with business impact.
- Delivered projects to pre-determined budget, maintaining time parameters and quality standards by applying Prince 2 methodologies.
Account Manager
YOUKNOW Digital
04.2018 - 03.2019
- Responsible for successfully managing and growing complex retention and acquisition account portfolio worth +-R15 million
- Retained high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities. Clients included: Standard Bank, ABSA, Tyme Bank, Rand Merchant Bank CIB, Multichoice, Safaricom, South African Airways, SA Tourism, MTN, Cell C.
- Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
- Managed technical integration, systems engineering program management, customer support and program management.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Sales Manager
YOUKNOW Digital
07.2017 - 03.2018
- Focused on acquiring new business to business clients via cold calling and extensive follow up- Utilized a CRM to track down prospects in attempt to convert to new revenue as well as re-establish relationship with previous paying clients.
- Managed Sub-Saharan territory, pipeline and entire customer base, generating revenue growth through sales of YOUKNOW’s full suite of digital marketing platform solutions.
- Ran the negotiation process through all phases of the cycle, through initial contact to high level presentations to closing – adjusting the offering if necessary by understanding the potential roadblocks and listening to customer concerns.
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
Project Development Manager
Pembury
11.2011 - 06.2017
- Founded Start-up company Pembury, developing and consulting on waste to energy renewable energy plants within Sub-Saharan market.
- Project owner for Pembury Road Investments and Sappi Southern Africa's $6.8million waste-to-energy project, coordinating multidisciplinary teams covering technical advisory work, owners' engineers, environmental regulatory framework, financial modelling and bankable feasibility studies.
- Developed and presented project and funding proposals.
- Sourced new business projects by analyzing market strategies, project requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
- Led negotiation and stakeholder sessions with leading corporate and governmental institutions including IDC, Lereko Metier Capital growth fund, Nedbank Capital, Standard Bank Capital Investment, Sappi Southern Africa, South Africa Local government Association (SALGA), Department of Environment & Water, Tshwane Economic Development Agency (TEDA) and various local municipalities.
- Responsible for creating waste-to-energy project plans, including project scope, goals, tasks, resources, schedules, costs, contingencies and ensured their effective execution and synergies to the work plans..
Education
Bachelor of Arts - Criminology
University Of Middlesex
London 09.1998 - 06.2002
Postgraduate Diploma - Africa Energy Leadership
Wits Business School
Johannesburg 01.2020 - Current
Skills
IT Advisory
Executive Management Committee
Stakeholder Management
Change Management
Risk Management
Strategic planning
Software Adoption
Business Development
Customer profile management
Performance improvements
Natural leader
Marketing Sales
Project scope
Customer relations specialist
Presentations
Affiliations
- Member, Axelos Prince 2, 2020 to Current
Software
Pipedrive
Brandwatch Analytics
Certification
Prince 2 Foundation & Practitioner (Axelos Project Management)
Timeline
Senior Account Executive
Gartner
04.2025 - Current
Account Executive
Gartner
05.2022 - 04.2025
Head of Client Strategy (Exco Member)
YOUKNOW Digital
08.2021 - 04.2022
Postgraduate Diploma - Africa Energy Leadership
Wits Business School
01.2020 - Current
Prince 2 Foundation & Practitioner (Axelos Project Management)
12-2019
Head of Customer Success (Exco Member)
YOUKNOW Digital
05.2019 - 07.2021
Energy Management and Efficiency (University of Cape Town)
05-2019
Account Manager
YOUKNOW Digital
04.2018 - 03.2019
Sales Manager
YOUKNOW Digital
07.2017 - 03.2018
Project Development Manager
Pembury
11.2011 - 06.2017
Bachelor of Arts - Criminology
University Of Middlesex
09.1998 - 06.2002
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