Tsakani Happy Baloyi
ICT
Fochville
Summary
Professional with strong background in IT support, adept at troubleshooting and resolving technical issues efficiently. Demonstrates focus on teamwork and achieving results, adapting seamlessly to changing environments. Skilled in customer service, problem-solving, and technical communication, ensuring reliable support for users. Known for maintaining high standards and delivering impactful results.
Overview
2026
2026
years of professional experience
2028
2028
years of post-secondary education
4
4
Languages
Work History
Service Desk Analyst
Department of Education
7 2017 - Current
Bank Teller
ABSA Bank
11.2016 - 06.2017
Resource Scheduler
Integr8IT (MTN)
11.2014 - 10.2016
Graduate Trainee (Service Desk Technician)
Zensar Technologies (Investec)
03.2013 - 02.2014
Intern
Gijima Technologies (Department of Education)
02.2012 - 02.2013
Learnership
Gijima Technologies (DLGH)
02.2011 - 02.2012
Education
Bachelor of Commerce - Information and Technology Management
MANCOSA
National Diploma - Computer Systems
Vaal University of Technology
01.2012 - 12.2012
Information Technology - System Support
MICT SETA
01.2012 - 12.2012
CompTIA A - undefined
CompTIA
01.2012 - 12.2012
High School - undefined
Mahlori Secondary school
01.2006 - 12.2006
Skills
Linux
Microsoft operating system
MS Office
Active Directory
office productivity software
word processing
spreadsheets
presentations
calendar
Remote technical support
Technical support
Incident management
Problem-solving abilities
Technical issues analysis
Initials
T.H
Fullnames
Tsakani Happy
Criminaloffence
None
Health
Good
References
- Ms Tintswalo Mabasa, Department of Education, Supervisor, 0837116076
- Mr. H. Theron, Integr8IT (MTN), Network Administrator, 083 212 5922
- Mr. J. Galloway, Gijima Technology People, Facilitator, 082 389 3744
Personal Information
- ID Number: 8902041052084
- Hobbies: Music, Reading, Sports, Technology, Travelling
- Ethnicity: Black
- Date of Birth: 02/04/89
- Gender: Female
- Marital Status: Single
- Religion: Christian
Timeline
Bank Teller
ABSA Bank
11.2016 - 06.2017
Resource Scheduler
Integr8IT (MTN)
11.2014 - 10.2016
Graduate Trainee (Service Desk Technician)
Zensar Technologies (Investec)
03.2013 - 02.2014
Intern
Gijima Technologies (Department of Education)
02.2012 - 02.2013
National Diploma - Computer Systems
Vaal University of Technology
01.2012 - 12.2012
Information Technology - System Support
MICT SETA
01.2012 - 12.2012
CompTIA A - undefined
CompTIA
01.2012 - 12.2012
Learnership
Gijima Technologies (DLGH)
02.2011 - 02.2012
High School - undefined
Mahlori Secondary school
01.2006 - 12.2006
Service Desk Analyst
Department of Education
7 2017 - Current
Bachelor of Commerce - Information and Technology Management
MANCOSA