TRISTAN JACOBS
Sales Agent
Centurion,Gauteng
Summary
I am an accomplished, knowledgeable and versatile student in Software Development. I offer excellent computer skills and demonstrate expertise in hardware and software. I leverage strong communication, interpersonal and analytical thinking skills to effectively resolve problems and provide superior service. I am comfortable working in fast-paced, deadline-driven environments as part of a team or on an individual basis. I possess the ability to take initiative and manage time effectively. I consider myself a dedicated, friendly and goal orientated individual, who always strives to learn more and to deliver more than expected. I am known for building strong working relationships and I am committed to be a confident and respected member in my environment.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Sales Consultant / Tech-zone
Vodacom Irene Mall
02.2022 - Current
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Junior Uc Installer (Installer)
Ubuntu Technologies
Waterkloof
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Operated tools, equipment, and machinery according to safety standards.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Installed complete systems at new residential and business construction sites.
Sound & Lighting / Camera
Bright Light Film Academy
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Stocktaking
PCSA (Peugeot and Citroën South Africa)
- Conducted periodic audits to maintain accuracy in inventory records, leading to minimal discrepancies during annual stocktaking exercises.
- Ensured accuracy of inventory records through regular stocktaking exercises, minimizing discrepancies between physical inventory counts and recorded values.
Education
Diploma - Software Development (AI Development) Year 1 To 3
04.2001 - Current
Microsoft Certificate - 98-382:MTA: Introduction To Programming Using Java
04.2001 -
Microsoft Certificate - 98-381:MTA: Intro To Programming Using Python
04.2001 -
High School Diploma -
01.2014 - 10.2019
Skills
Office Full Suite
Microsoft Word
Microsoft Excel
Microsoft Teams
Microsoft Access
Microsoft Windows
Microsoft Office 365
Microsoft PowerPoint
Microsoft Azure Suite
SQL Server Management Studio (SSMS)
Visual Studio Code
Java Script
Java Script
HTML/CSS
Python
C#
Timeline
Course AZ-400T00 – Designing and Implementing Microsoft DevOps solutions
02-2023
Course AZ-204T00 – Developing Solutions for Microsoft Azure
02-2023
Sales Consultant / Tech-zone - Vodacom Irene Mall
02.2022 - Current
Hoerskool Waterkloof - High School Diploma,
01.2014 - 10.2019
CTU - Diploma, Software Development (AI Development) Year 1 To 3
04.2001 - Current
CTU - Microsoft Certificate, 98-382:MTA: Introduction To Programming Using Java
04.2001 -
CTU - Microsoft Certificate, 98-381:MTA: Intro To Programming Using Python
04.2001 -
Junior Uc Installer (Installer) - Ubuntu Technologies
Sound & Lighting / Camera - Bright Light Film Academy
Stocktaking - PCSA (Peugeot and Citroën South Africa)
Personal Information
- ID Number: 010216 5161 088
- Date of Birth: 02/16/01
- Nationality: South African
- Driving License: Drivers