Tristan Knowles
Sandown,Cape Town
Summary
Accomplished professional with expertise in communication, report-writing, and team management. Demonstrates strong problem-solving abilities and adaptability in dynamic environments. Proven track record in customer service, territorial knowledge, and new business identification. Proficient in CRM software mastery, aiming to leverage skills for continued career growth and success.
Knowledgeable about sales strategies and customer relationship management. Strong communication and negotiation skills, with knack for building and maintaining client relationships. Ready to use and develop problem-solving, leadership, and strategic planning skills in sales role.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Territory manager
StonCor Africa
Cape Town
2024.05 - Current
- Managed EUCLID and Tremco sales across Western Cape territory.
- Supplied construction waterproofing solutions, including torch-on, waterproofing, and repair mortars.
- Tracked sales through CRM, coordinating process improvements and reporting routines.
- Addressed client concerns promptly, ensuring high levels of satisfaction.
- Reviewed performance metrics regularly, identifying areas of improvement.
- Devised sales proposals for improved client engagement.
- Collaborated with internal teams for seamless project execution.
- Negotiated contracts and deals for long-term business partnerships.
- Fostered solid relationships with clients, boosting loyalty and retention.
Sales Representative
Brian Roberts Agencies
Durban, KwaZulu-Natal
2020.02 - 2024.05
- Acquire new business opportunities and pursue leads across South Africa.
- Build relationships with clients and decision-makers in construction projects.
- Oversee subcontracting teams delivering hypalon bandaging, concrete repair, and joint sealing.
- Identified potential leads, resulting in improved sales performance.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Participated in team-building activities, promoting a harmonious work environment.
- Helped resolve client problems quickly with superior customer service.
Bartender
Waxy’s
2018.01 - 2019.11
- Served food and beverages to patrons, developing customer interaction experience.
- Created an inviting atmosphere through friendly interaction with customers.
Apprentice
Audi Centre Durban
2017.02 - 2017.12
- Performed fundamental service duties for light motor vehicles during apprenticeship at Audi.
- Undertook additional responsibilities willingly, displaying commitment towards job role.
- Adapted quickly to changing work requirements, maintaining high-performance standards under pressure.
Factory Manager
CSK material handling, Durban
2016.01 - 2017.02
- Started at CSK as delivery driver and advanced to factory manager quickly.
Supervised daily cotton and textile processing, prioritising safety with heavy machinery.
Maintained equipment by replacing blades, tightening belts, and lubricating bearings regularly. - Oversaw factory operations ensuring smooth production flow.
Education
Matric - Bachelors Pass -
Westville Boys High School
Durban 2011.01 - 2015.11
Skills
- Communication
- Report-writing
- Team Management
- Problem Solver
- Adaptability
- Customer service
- Territorial knowledge
- New business identification
- CRM software mastery
Certification
- Introduction to concrete technology - The concrete Institute (2017)
- Mastered the art of selling - Action Coach (2023)
INTERESTS
Surfing, Running / Gym, Hiking, Swimming, Motocross, Cycling
Affiliations
- Running
- Surfing
- Chess
- Padel
- Golf
Timeline
Territory manager
StonCor Africa
2024.05 - Current
Sales Representative
Brian Roberts Agencies
2020.02 - 2024.05
Bartender
Waxy’s
2018.01 - 2019.11
Apprentice
Audi Centre Durban
2017.02 - 2017.12
Factory Manager
CSK material handling, Durban
2016.01 - 2017.02
Matric - Bachelors Pass -
Westville Boys High School
2011.01 - 2015.11