Trisha Maistry
Human Resources Professional
Johannesburg
Summary
As a seasoned Human Resource Professional with a proven track record of facilitating organizational development and promoting employee well-being, I bring a wealth of experience and expertise to any organization I work with. With a strong background in HR strategy, talent management, and employee relations, I am adept at creating a positive and productive work environment that fosters growth and success for both the organization and its employees.
Overview
3
3
Languages
14
14
years of professional experience
Work History
Human Resources Manager
XL Nexus Travel
10.2025 - Current
- Crafted and instituted HR policies aimed at improving employee engagement and retention.
- Orchestrated talent acquisition efforts optimizing recruitment workflows for improved efficiency.
- Directed employee relations efforts, resolving conflicts while cultivating a supportive workplace environment.
- Implemented training programs elevating staff performance and aligning with compliance requirements.
- Mentored HR team members, fostering professional development and enhancing team performance.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Improved organizational culture by initiating diversity and inclusion programs.
- Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
- Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Discovered and resolved complex employee issues that affected management and business decisions.
Group HR Manager
Hoorah Group
02.2021 - 09.2025
- Strategic Management
- Assisting Senior Management in redefining group human capital value propositions using effective organizational design policies and procedures to ensure HR processes are aligned to all company objectives
- Identify opportunities where Human Resources can support overall business strategy
- On-boarding
- Managing and overseeing recruitment and selection processes and procedures across all business sections
- Updating and maintaining relevant company policies and procedures
- Reviewing and signing off all contractual documentation for new recruits
- Overseeing Induction and Exit process
- Continuously aligning onboarding strategy to units skills requirements and performance agreements
- Training & Development
- Managing and overseeing training coordination across all business sections aligning training with performance agreements and other statutory compliance such as BBBEEE, EE etc
- Signing off of annual WSP and ATR
- Oversee facilitation of learning programs, bursaries, etc
- Maintaining updated policies and procedures that promotes a culture of learning and development
- Setting up and managing training budget
- Payroll Administration
- Overseeing payroll administration processes - making sure that correct entries are processed and paid timeously
- Implement pay and employee benefit strategies that seek to promote retention
- Continuously reviewing payroll systems capabilities and relevance, advising management accordingly
- Manage external stakeholders contract's relating to Payroll i.e licenses, training and consulting
- Employee Relations and Management
- Develop and maintain relevant policies and procedures, taking a lead in implementation and awareness
- Manage systematic record keeping of all employee contractual documentation
- Manage disciplinary intervention and promote adequate and harmonious working relations amongst teams structure
- Ensuring that all disciplinary cases are treated with strict confidentiality and are managed according to applicable acts and are consistent
- Advice units on best practices to follow when exercising disciplinary measures
- Maintain positive and effective communications with labour organisations and other relevant statutory bodies
- Performance Management
- Devise and manage performance policies that are clear and aligned to overall business strategy, values and objectives
- Oversee the coordination of performance reviews and assessments according to set intervals
- Monitor and support units ensuring that KPIs are clearly communicated, expectations are reasonable and personal development plans are achievable
- Manage effective flow of information and encourage constructive feedback sessions that will promote high levels of performance across all teams
- Financial Budget
- Using best practices, monitor factors that contribute to monthly salary costs and design plans to manage and control over exposure
- Devise and manage departmental budget ensuring that cost allocation meets all objectives
- Sign off and present all monthly costs to HR stakeholders i.e Senior Management, SARS, all other relevant bodies
- Risk Management and Compliance
- Take leadership in promoting compliance of all statutory requirements
- Devise, manage and align all relevant polices and procedures to meet business strategy and statutory obligations
- Continuously perform risk assessments, devise and communicate mitigation strategies and plans within the various operational frameworks
- Reporting
- Produce accurate and clear reports to all relevant internal and external stakeholders
HR Manager
Twala Tyres
09.2018 - 01.2021
- Administration
- Daily Accounts
- Business Management
- Stock Take
- Assisting customers
- Human Resources
- Recruitment Process:
- Advertising
- Sifting through CVs
- Setting up interviews
- Drawing up contracts/appointment letters
- Administration:
- Filing
- Updating payroll data base with new employees
- Registration of new employees
- Updating existing employee information in files
- Leave application
- Absenteeism/Sick notes
- UIF forms
- General staff queries
- Industrial and Labour Relations:
- KPI Meetings
- Internal work discussions
- Issuing of warnings
- Enquiry and hearing sit downs
- Dismissal Process
- CCMA cases
- Writing all HR process and implementation
- Employee Motivation
- Increase level of quality
- Ensure all targets are met
- Reduce wastage
- Payroll:
- Key Responsibilities Include
- Processing of weekly wages on Sage Pastel Payroll for up to 50 employees
- Maintenance of personnel files
- Advise staff on leave policies and assist with leave planning
- Prepare monthly reports for submission to Directors for payment
- Monthly payroll back-ups of payroll system onto the server
- Maintain monthly and annual payroll calendar
- Leave administration
HR/Payroll Manager
Abelanani Creations
01.2014 - 08.2018
- Human Resources:
- Recruitment Process:
- Advertising
- Sifting through CVs
- Setting up interviews
- Drawing up contracts/appointment letters
- Probation period KPIs
- Administration:
- Filing
- Updating payroll data base with new staff
- Updating organogram
- Registration of new employees
- Updating existing employee information in files
- Leave application
- Absenteeism/Sick notes
- Pension fund
- Medical aid
- Loans
- Garnishees
- UIF forms
- Maternity leave forms
- General staff queries
- Study leave
- Employee security cards
- Car tags/ staff shop
- Training and Development:
- Ad-hoc
- Employee counselling
- Performance appraisals:
- New employee work appraisal with HOD and employee contracts
- Inputting KPIs into the system for quarterly reports and bonuses
- Health and Safety:
- SHE Representative
- First Aider team leader
- Planning of wellness days
- HIV/AIDS Programme
- Industrial and Labour Relations:
- KPI Meetings
- Internal work discussions
- Issuing of warnings
- Enquiry and hearing sit downs
- Dismissal Process
- CCMA cases
- Writing all HR process and implementation
- Employee Motivation
- Increase level of quality
- Ensure all targets are met
- Reduce wastage
- End of year function
- Study leave
- Uniforms
- Employee birthdays
- Employee notices from management
- BEE status of the company
- Employment Equity committee and Documentation submission to the department of labour
- Payroll:
- Key Responsibilities Include:
- Processing of weekly and monthly wages on Sage Pastel Payroll for up to 350 employees
- Maintenance of personnel files
- Monthly SARS submissions, monthly UIF submissions and declarations as well as annual and bi-annual SARS submissions and all SARS related payments on e – filing and easy filing
- Annual OID submissions and payments
- Prepare and reconcile all 3rd party payments (medical, provident and pension fund and staff card)
- Compile and analyse ad hoc reports to management
- Liaise with external service providers (medical, provident, expert auditors, external auditors, Sage and SARS)
- Action all annual and adhoc increases and mail merge increase letters to staff
- Administer and maintain the Sage ESS system (+/- 250) including all leave processes and personal detail updates
- Monthly ESS presentations for new staff (Induction program)
- Advise staff on leave policies and assist with leave planning
- Print final reports and do final audit for all staff prior to final transfer of salary payments
- Prepare monthly reports for submission to finance and ad hoc payroll reports to Managers (Leave provisions, overtime, budget/costing and stats)
- Print and distribute payslips and increase letters
- Ensure proper maintenance of the payroll systems by checking data integrity and system upgrades
- Monthly payroll back-ups of payroll system onto the server
- Maintain monthly and annual payroll calendar
- Leave administration
- Administration of garnishees and loan accounts
- Administration of company cell phone contracts and petrol cards
Admin Clerk
Girlock Brakes
09.2013 - 11.2013
- Data capturing of orders
- Forecasting/price costing
- Checking of orders
- Supervising within the P&A factory
Junior Verification Analyst
ABeeRate Verification Agency
01.2013 - 09.2013
- Compiling of files
- Manual calculations
- Verification of documents
- Consulting
- Employment equity documentation
Education
BBA (Hons) - Bachelor of Business Administration
Herriot-Watt University
11-2012
Skills
HR Compliance
Employee Relations Management
Digital Literacy
Laws and regulations
Performance management
Timeline
Human Resources Manager
XL Nexus Travel
10.2025 - Current
Group HR Manager
Hoorah Group
02.2021 - 09.2025
HR Manager
Twala Tyres
09.2018 - 01.2021
HR/Payroll Manager
Abelanani Creations
01.2014 - 08.2018
Admin Clerk
Girlock Brakes
09.2013 - 11.2013
Junior Verification Analyst
ABeeRate Verification Agency
01.2013 - 09.2013
BBA (Hons) - Bachelor of Business Administration
Herriot-Watt University