Trevor Jones
Mossel Bay
Summary
Hardworking professional with focus on team leadership, task delegation, and performance monitoring. Adept at fostering positive work environment, ensuring compliance with safety standards, and maintaining open communication channels. Proficient in conflict resolution, training staff, and improving operational efficiency. Proven ability to lead and inspire teams to achieve goals through effective communication and collaboration. Demonstrated strength in problem-solving and conflict resolution, ensuring smooth operations and high morale. Skilled in mentoring and developing team members, fostering supportive and productive work environment. Confident in managing responsibilities and prioritizing tasks to meet deadlines efficiently.
Overview
23
23
years of professional experience
Work History
Supervisor Meter Reader
IKAPA Reticulation and Flow
Mossel Bay
06.2017 - Current
- Responsible for overseeing the daily operations of the meter readers, Mossel Bay Team.
- Ensuring accurate and timely water and electricity consumption readings for billing purposes.
- Allocate daily work to meter readers and ensure target readings are met as set by the Municipality.
- Monitor and ensure performance targets are met.
- Overseeing readings of water and electricity meters.
- Investigation of 'check readings' as listed on the Harvester programme.
- Ensuring staff adhere to all safety protocols during the reading of meters.
- Safe transportation of the meter reading team to and from different locations.
- Training of new staff on the Harvester programme and the location of meters in different areas.
- Ensuring that the team follows the reading schedule as per the municipality.
- Allocate and inform the team timeously of any check readings whilst on route, ensuring all meters are read correctly.
- Reading of bulk meters.
- Cleaning and reporting of overgrown meters to the municipality.
- Reporting faulty meters to the local municipality.
- Resolving or reporting queries from residents.
Meter Reader
Mossel Bay Municipality
Mossel, 6506
01.2009 - 06.2017
- Responsible for accurately reading, recording, and reporting electrical and water consumption meters on residential, commercial, and industrial properties.
- Input correct monthly readings accurately into the handheld electronic device.
- Checked and reported faulty or unauthorised connections, identifying potential risks and hazards such as leaks, exposed connections, or illegal connections, and opening overgrown meters.
- Engaging with residents to gain access to meters, or resolving and referring queries they might have.
- Ensuring readings are sent through in a structured schedule as per the municipality to ensure correct billing takes place.
Cashier/Account inspector/Driver
Ellerines Furniture Holdings
Mossel Bay, South Africa
01.2003 - 07.2008
- Handled customer payments while maintaining accurate financial records.
- Banking of money after day-end.
- Investigate late payments on accounts.
- Arrange payment plans for non-adhering clients.
- Assist with stock controlling duties.
- Delivering goods to customers, ensuring products are handed over in excellent condition.
Education
Hillcrest Secondary School
Mossel BaySkills
- Seventeen years of experience in the meter reading industry
- Excellent knowledge of handheld devices and the Harvester programme, currently in use by the local municipality
- Able to follow a structured schedule, ensuring that, in my current role as Supervisor, schedules are completed within the prescribed time
- In my role as a Supervisor, I ensured that the meter reading percentage was met, as required
- Able to work independently as well as part of a team
- Basic computer literacy skills
- Strong attention to detail and good communication skills
- Physically and mentally fit
- Valid driving licence
- Able to work well under pressure
Languages
Afrikaans
Upper Intermediate
B2
English
Intermediate
B1
Timeline
Supervisor Meter Reader
IKAPA Reticulation and Flow
06.2017 - Current
Meter Reader
Mossel Bay Municipality
01.2009 - 06.2017
Cashier/Account inspector/Driver
Ellerines Furniture Holdings
01.2003 - 07.2008
Hillcrest Secondary School