Trevelyen Timothy Summerton
System Engineer
Cape Town
Summary
EXPERTISE SUMMARY I have strong skills and extensive knowledge and experience to anticipate and resolve issues as they arise. Providing excellent customer service and ensuring that clients are satisfied with their systems and projects are among my top priorities. I am a competent mentor to team members and co-workers. I have a passion for people and associated systems of work. I have a strong ability to coordinate staff to establish the goals and objectives of the company. My abilities include providing direction to the staff to ensure operations are going smoothly and providing feedback performance as required. I am a Reliable System Engineer bringing 4 years of experience in system and network administration. Meticulous attention to detail with deep technical knowledge.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
2
2
Language
Work History
System Engineer II
4CIT Group | Vodafone
Cape Town
07.2020 - Current
- HP DL580 rack installation
- HPE Rack Hardware Installation
- Oracle Rack installations (oracle standards)
- Oracle Exadata KVM Administration
- Oracle Storage Cell Administration
- ESXi Installation and Hardening
- ILOM Administration
- Deployment and Change Management co-ordination
- VMware Administration
- Brocade San Administration
- F5 Administration
- F5 Firewall policy and rule creation/implementation
- F5 node, pool & virtual server creation and administration
- Jira and confluence
- Deployment Plan development and documentations for CAB presentations
- Netbox (Installation and Administration)
- Tier 3 STANDBY OPS Support
DevOps Consultant
Xone | Vodacom
02.2019 - 06.2020
- Ended
- Responsibilities/Contributions:
- AWS Implementation / Migration
- Continuous Integration and Deployment
- Linux Administration
- Jenkins Administration
- Provide strategic assistance on DevOps technologies
- Development of automation solutions
- Business Analysis and technology consulting
- Interaction with senior internal and external parties independently and cooperatively
- Build, release and configuration management of production systems
- System troubleshooting and problem solving across platform and application domains
- Proposing architecture improvements, recommending process improvements
- Evaluation of new technology options and vendor products
- Ensuring critical system security through the use of best-in-class cloud security solutions
- Bug tracking, Issue tracking, and Project Management in Jira via Kanban boards and logging lessons learned, processes and procedures in Confluence
- Finding techniques for effective Product Backlog management of Dev and Ops.
Application Support Engineer
Bytes System Integration / Altron
03.2013 - 01.2019
- Reason for Leaving: I was offered a position at Xone
- Responsibilities/Contributions:
- Online monitoring of applications running on various platforms ranging from Microsoft Windows, LINUX utilizing Oracle/AIX/Microsoft SQL Databases in a production environment
- Monitor, log, investigate and resolve failures on transaction processing applications
- Develop and test monitoring probes for Nagios (bash scripting)
- Perform scheduled daily, weekly monthly support tasks
- Provide accurate and clear verbal and written reporting for application failure investigations and resolution
- Perform proactive analysis of failures and trends on 3rd Party applications and data to improve service levels
- Aid and training to support team members
- Provide application performance information and participate in periodic support compliance audits
- Provide operational & business support for various 3rd Party applications running in an online production environment to ensure service is provided within customer Service Level Agreements
- Develop automation of mundane/repetitive task or clear documentation on Standard Operational Procedures
- Perform after-hour’s standby support on 3rd Party applications running in a production environment.
Helpdesk Administrator
Bytes System Integration / Altron
08.2009 - 03.2013
- Reason for Leaving: Promotion
- Responsibilities/Contributions:
- Logging of new helpdesk calls
- Distribution and constant following up on logged calls
- Closing of calls upon completion
- Monitoring of open calls to ensure service levels within customer SLA
- Reporting on the status of helpdesk calls to ISIS and customer management teams
- Attend progress meetings with customer helpdesk personnel
- Training of ISIS personnel in helpdesk procedures.
Education
Training - Redhat 7 Administration I & II
Torque IT
Cape Town 07.2017 - 08.2017
Training - AWS Solution Architect Associate
Udemy
Online 10.2018 - 12.2018
Certificate - System Engineering
Stellenbosch University
Cape Town 06.2018 - 07.2018
Certificate - System Architecture
Stellenbosch University
Cape Town 08.2018 - 09.2018
Certificate - Programme Management
Stellenbosch University
Cape Town 05.2018 - 06.2018
Training - AWS SysOps Associate
Udemy
Online 10.2019 - 12.2019
Internal Training - F5 Administration
4CIT Group
Cape Town 01.2020 - 03.2020
Certificate - Oracle General Product Support Assessment (MOSL1)
Oracle University
Online 06.2021 - 07.2021
Certificate - Oracle Cloud Infrastructure Foundations
Oracle University
Online 06.2023 - 07.2023
Certificate - OCI 2023 Multicloud Architect Associate
Oracle University
Online 06.2023 - 07.2023
Certificate - OCI DevOps Professional
Oracle University
Online 09.2023 - 10.2023
High School Diploma -
Smuts Malan High School
Riebeek West 01.1998 - 12.2002
Skills
Linux (Redhat Ubuntu Solaris Debian)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Timeline
Certificate - OCI DevOps Professional
Oracle University
09.2023 - 10.2023
Certificate - Oracle Cloud Infrastructure Foundations
Oracle University
06.2023 - 07.2023
Certificate - OCI 2023 Multicloud Architect Associate
Oracle University
06.2023 - 07.2023
Certificate - Oracle General Product Support Assessment (MOSL1)
Oracle University
06.2021 - 07.2021
System Engineer II
4CIT Group | Vodafone
07.2020 - Current
Internal Training - F5 Administration
4CIT Group
01.2020 - 03.2020
Training - AWS SysOps Associate
Udemy
10.2019 - 12.2019
DevOps Consultant
Xone | Vodacom
02.2019 - 06.2020
Training - AWS Solution Architect Associate
Udemy
10.2018 - 12.2018
Certificate - System Architecture
Stellenbosch University
08.2018 - 09.2018
Certificate - System Engineering
Stellenbosch University
06.2018 - 07.2018
Certificate - Programme Management
Stellenbosch University
05.2018 - 06.2018
Training - Redhat 7 Administration I & II
Torque IT
07.2017 - 08.2017
Application Support Engineer
Bytes System Integration / Altron
03.2013 - 01.2019
Helpdesk Administrator
Bytes System Integration / Altron
08.2009 - 03.2013
High School Diploma -
Smuts Malan High School
01.1998 - 12.2002
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