Tresor Tshimanga Kazadi
Software Tester
Cape Town
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Associate Consultant, Software Development
Principa Decision
04.2022 - 12.2022
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and client
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
- Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
- Analyzed complex data sets, identifying trends and patterns crucial for informed decision-making in various projects.
- Acted as a liaison between stakeholders ensuring open lines of communication throughout project life cycle.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
QA Software Tester
Fireworx Internet
02.2020 - 03.2022
- Contributed to a positive work environment with strong communication skills, fostering collaboration among team members.
- Facilitated the transition to Agile methodologies by actively participating in sprint planning sessions, daily stand-ups, and retrospective meetings.
- Boosted team productivity by mentoring junior QA testers in best practices and testing methodologies.
- Supported continuous integration initiatives by integrating automated tests into the build process.
Call Center Representative
Vodacom Congo
01.2009 - 03.2010
- Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Streamlined call flow processes for more efficient response times and increased productivity.
Education
Diploma - Web Design
University of Cape Town
Faculty Of Humanities 04.2001 -
National Diploma - Information Technology
University of Sauth Africa
Cape Town, South Africa 04.2001 -
Diploma - IT Specialist Networking
IT Business Campus
Cape Town, South Africa 04.2001 -
Skills
Timeline
Associate Consultant, Software Development
Principa Decision
04.2022 - 12.2022
QA Software Tester
Fireworx Internet
02.2020 - 03.2022
Call Center Representative
Vodacom Congo
01.2009 - 03.2010
Diploma - Web Design
University of Cape Town
04.2001 -
National Diploma - Information Technology
University of Sauth Africa
04.2001 -
Diploma - IT Specialist Networking
IT Business Campus
04.2001 -
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