TREMAINE JORDAAN
Business Manager / Sales Manager
Cape Town
Summary
Results-oriented professional with strong business background. Skilled in overseeing financial, operational, marketing and customer service areas. Proven abilities in launching and growing successful businesses. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines. Goal-oriented manager with distinguished experience in 5 industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Company Owner
Spowder Pty Ltd
Cape Town
03.2021 - 09.2023
- Supported company goals through careful reinvestment of profits.
- Managed 9 employees by supervising daily tasks.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Aligned branding initiatives and sales strategies with client goals.
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Forecasted and managed budgets to boost cost-effectiveness and profitability.
- Implemented strategic plans to improve performance and increase client acquisition.
Used Car Sales Manager
HYUNDAI SOUTH AFRICA / MOTUS
Somerset west
02.2017 - 02.2021
- Exceptional knowledge of motor industry.
- Ran most profitable used car department within MOTUS group.
- National sales target set of R 1 850 000.00 in gross profit.
- Achieved sales goals consecutively and service targets by cultivating and securing new customer relationships.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Senior F&I Business Manager
FAIMS / MOTUS
Cape Town
02.2010 - 02.2017
- Award winning and ranked of best in industry (2013/2014).
- Drove year-over-year business growth while leading operations.
- Extensive knowledge and a full qualification within Finance and Insurance.
- FICA, NCA, CPA, COBP and with 360 FAIS Credits.
- Full attendance and not of ill in 11 years within MOTUS group.
- Monthly meetings with executives to identify opportunities to improve sales and profits, establish growth, set milestones and tailored products market.
- Improved overall gross profits and targets at various Hyundai branches.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Leadership, teamwork and guidance to maximise sales and profits through proactive management.
Sales Executive
AST South Africa
Randburg
11.2008 - 08.2009
- National and International sales of Satelite Telecoms software, hardware and airtime.
- Knowledge of space, land and marine telecoms.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
F & I Business Manager
Cayenne Suzuki
Kyalami, Sandton
01.2008 - 02.2009
- Leasing with suppliers and financial institutions daily.
- Sales, executing targets and maximizing profits of brand.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
Call Center Agent
Wesbank
Constantia Kloof
02.2006 - 02.2008
- NATIS Inbound Call Centre
- FICA, FAIS, COBP, NCA, VW and Audi Sure, Half-a-car.
- Extensive knowledge of NATIS system and financial industry.
- Numerous awards for best service and received multiple positive reviews acknowledging dedication to excellent customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Team leader and assisting management with internal goals.
- Assisting large volume of customers calls daily with positive attitude and focus on customer satisfaction.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to banking policies and company script to consistently achieve call-time and quality standards.
Broker Assistant
FNB Life
Roodepoort
05.2005 - 01.2006
- Cold calling and lead generation.
- Making appointments and followup appointments for brokers.
- Preparing quotations, contracts and auditing of financial documentation and contracts.
- Filing and basic office duties.
Inbound Call Agent
Sterkinekor
Sandton
01.2004 - 01.2005
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Working shifts
Education
High School Diploma -
01.2001 - 01.2003
- Continuing education in [Subject]
No Degree - Finance And Insurance
04.2001 -
No Degree - Finance And Insurance
04.2001 -
No Degree - Finance And Insurance
04.2001 -
Skills
Marketing
undefinedTimeline
Company Owner - Spowder Pty Ltd
03.2021 - 09.2023
Used Car Sales Manager - HYUNDAI SOUTH AFRICA / MOTUS
02.2017 - 02.2021
Senior F&I Business Manager - FAIMS / MOTUS
02.2010 - 02.2017
Sales Executive - AST South Africa
11.2008 - 08.2009
F & I Business Manager - Cayenne Suzuki
01.2008 - 02.2009
Call Center Agent - Wesbank
02.2006 - 02.2008
Broker Assistant - FNB Life
05.2005 - 01.2006
Inbound Call Agent - Sterkinekor
01.2004 - 01.2005
F & I Business School - No Degree, Finance And Insurance
04.2001 -
Alcarie Cape Town - No Degree, Finance And Insurance
04.2001 -
Capital Campus - No Degree, Finance And Insurance
04.2001 -
South West Gauteng College - High School Diploma,
01.2001 - 01.2003
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