Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tracy Makhalima

Johannesburg

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

9
9
years of professional experience
1
1
Certification

Work History

ESL Tutor

Magic Ears
Johannesburg
06.2023 - Current
  • ESL for children (small group classes).
  • Energy-driven teaching, phonics instruction, and student engagement.
  • Enhanced students' English language skills by developing comprehensive lesson plans focused on grammar, vocabulary, and pronunciation.
  • Created engaging presentations and visual aids to support students' understanding of complex language concepts.

TEFL Teacher

Cambly
Johannesburg
01.2022 - Current
  • Facilitated conversational English practice for learners globally.
  • Designed engaging curricula and delivered group instruction effectively.
  • Enhanced student confidence and participation through consistent feedback and support.
  • Utilized creative teaching strategies including role-plays, debates, and storytelling to increase engagement.

Administrative Assistant

Printzone Express
Johannesburg
03.2021 - 09.2021
  • Maintained inventory of office supplies and placed orders when necessary.
  • Directed customer inquiries to appropriate department personnel.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Scheduled appointments between clients and customers and internal staff members.

Retail Sales Assistant

Cole Haan
Johannesburg
01.2020 - 04.2020
  • Maintained records related to sales for store management.
  • Created price tags and merchandise signs for new items.
  • Bagged or packaged purchases and wrapped gifts.
  • Answered questions from customers about products and services.
  • Helped customers by answering questions and locating merchandise.

Restaurant Hostess

Rockets Lifestyle
Johannesburg
02.2019 - 07.2019
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Spoke with patrons to drive satisfaction with food and service.

Sales Promoter

Zeus Promotions
Johannesburg
04.2018 - 11.2018
  • Put together eye-catching displays to attract potential customers and encourage questions.
  • Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
  • Allowed leads and prospects opportunity to try products before purchase by making samples available.
  • Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.

Sales Promoter

Tradeway Promotions
Johannesburg
06.2016 - 01.2018
  • Put together eye-catching displays to attract potential customers and encourage questions.
  • Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
  • Cleaned and organized spaces to maintain neat promotional spaces.
  • Promoted organization's products and services through various social media and email channels.

Education

National Senior Certificate -

Cosmo City Secondary 2
Cosmo City, Johannesburg
12-2015

Skills

  • Lesson planning
  • Phonics instruction
  • Student engagement
  • Curriculum design
  • Conversational practice
  • Feedback delivery

Certification

  • National Senior Certificate
  • TEFL Certificate 120HRS

References

References available upon request.

Timeline

ESL Tutor

Magic Ears
06.2023 - Current

TEFL Teacher

Cambly
01.2022 - Current

Administrative Assistant

Printzone Express
03.2021 - 09.2021

Retail Sales Assistant

Cole Haan
01.2020 - 04.2020

Restaurant Hostess

Rockets Lifestyle
02.2019 - 07.2019

Sales Promoter

Zeus Promotions
04.2018 - 11.2018

Sales Promoter

Tradeway Promotions
06.2016 - 01.2018

National Senior Certificate -

Cosmo City Secondary 2
Tracy Makhalima