Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Software
Timeline
Generic

Tracy Bridgmohun

Facilities And Operations Manager
Gauteng

Summary

Global FM Philosophy for Facilities Management 1 Building Maintenance for Facilities Managers Facilities Management Help Desk and Communication Occupational Health and Safety Management for Facilities Management Outsourcing for FM Property Management for FM Soft Services for Facilities Management Space planning Relocation Management Contract management Environmental management Yes OTHER COURSES COMPLETED 2004: A+ Course (Damelin) 2002: Professional Business Communication (New Horizons) KEY SKILLS PERTAINING TO THIS POSITION Qualification – Architecture, Building Science, Property studies, Civil (or related) Engineering, QS AutoCAD, Revit, Facilities Management Diploma for Hard and Soft services - which included Property management. Technical building management experience (where and number of years) 5-8 years - Marsh - Alexander forbes Management of Bant MS etc Experience Capex Projects including TI (specify) Marsh/Firmenich- Capex -Purchasing new generators - Tenant improvements at most of my companies that I worked with.

Overview

70
70
years of professional experience
1
1
year of post-secondary education
10
10
Certifications

Work History

Facilities & Operations Manager

EAGLE CANYON GOLF ESTATE
08.2019 - Current
  • Facilities Management
  • Project management
  • Technical management
  • Contracts Management
  • Hard and Soft services management
  • IT Technology installations management
  • Oversee day to day running of Site Soft Services in respect of Catering, Cleaning, Contract Procurement &
  • Housekeeping
  • Business Development
  • Evaluate ideas for additional scope of work and additional opportunities for services and recommend to the client as appropriate
  • Provide innovations and comparisons to market trends and forecast, advise clients accordingly
  • Continued improvement across all aspects of catering and cleaning services through innovation and efficiencies
  • Full delivery and execution of Contract Road Map
  • Contract Management
  • Managerial experience in various industries
  • Skilled in Construction and design implementation
  • Infrastructure management skills
  • Financial Management
  • Management, reporting and monitoring of performance and accounts to ensure control of spending and budgets
  • Forecasting and budgeting and preparing month end reports for clients
  • Ensure that all costs and expenditure are within the budgeted levels agreed by the client
  • Service Delivery
  • Assume full responsibility for management of soft services against contracted scope of works
  • Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded
  • Planning of site events (Christmas, Religious Festivals and Special Diet needs)
  • Day to day supervision of the Catering and Janitorial teams
  • Development of a soft services improvement plan for each service
  • Compliance, Environmental, Health & Safety and Risk Management
  • Managing vendor compliance in line with client’s procedures
  • Understanding of when it’s necessary to seek advice from Head of Facilities and to consult for technical expertise to ensure the correct procedures are followed
  • Managing compliance including standard operating procedures, purchasing, statutory requirements (health and safety)
  • Comply with all Company & Client policies, site rules and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness This will include your awareness of any specific hazards in your workplace and training of staff
  • Assist in auditing (including the completion of duty of care visits) the contracted soft services providing
  • Delivery of continued safety awareness to all staff and engage in biweekly positive safety conversations
  • People Management/Leadership
  • People resource management - including coaching, development and employee engagement.

Bridgmohun
01.2008 - 02.2020
  • Placing and controlling orders received for furniture and consumables
  • Follow-up on any queries and complaints and ensuring that staff are made aware of any comments from clients
  • Ensuring, where possible, and facilitating the maintenance of the SLA between the Facilities Management
  • Team and the clients
  • Knowledge of SLA’s and lease agreements
  • Assisting clients in correct reporting procedures for any job requests
  • Calling in contractors, where necessary, to quote on jobs outside of the Facilities Teams’ scope of work
  • Issuing orders where quotes are accepted
  • Ensuring that Facilities staff always follow safe and healthy working procedures
  • Compliance
  • Control and update company business continuity plans on a monthly basis
  • Accumulation of all information relating to the document and ensuring that an effective electronic version of the document is available to view on request
  • Liaise directly with Compliance Management Team to ensure that all key players are aware of any changes or updates within the document and ensuring that they always have a copy of the documents
  • Control of implementation of compliance of OHS Act for both the AFFS and AFRS buildings, reporting directly to the 16 (2) Representative for both companies
  • Liaising directly with the Compliance Officer regarding any problems with the business’s ability to comply with
  • Government Legislation
  • Ensuring that all Management Teams are aware of their responsibilities regarding compliance to the Act
  • Liaising with BU Leaders to ensure that the correct ratio of Representatives is made responsible in the specified area
  • Liaising with Management regarding training requirement by legislation and ratios, to ensure compliance by the Company
  • Ensuring that all training is put in place and an accurate record of all trained Representatives are always kept
  • Coordinating monthly feedback meetings in both the AFFS and AFRS buildings, as stipulated by legislation
  • Ensuring that minutes are kept and can be audited at any time
  • Accompanying the Compliance Officer on all audits of the company’s premises, including AFFS building and
  • AFRS premises
  • Acting in the capacity of First Responder and Fire Evacuation Representative
  • Ensuring familiar emergency procedures
  • Reason for Leaving Better Prospects

Bridgmohun
01.2006 - 02.2020
  • Service Delivery
  • Project Management – Major and Minor office Churns and Relocations
  • Assume full responsibility for management of soft services against contracted scope of works
  • Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded
  • Planning of site events (Christmas, Religious Festivals and Special Diet needs)
  • Day to day supervision of the Catering and Janitorial teams
  • Development of a soft services improvement plan for each service
  • Compliance, Environmental, Health & Safety and Risk Management
  • Managing vendor compliance in line with client’s procedures
  • Understanding of when it’s necessary to seek advice from Head of Facilities and to consult for technical expertise to ensure the correct procedures are followed
  • Managing compliance including standard operating procedures, purchasing, statutory requirements (health and safety)
  • Comply with all Company & Client policies, site rules and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness This will include your awareness of any specific hazards in your workplace and training of staff
  • Assist in auditing (including the completion of duty of care visits) the contracted soft services providing
  • Delivery of continued safety awareness to all staff and engage in biweekly positive safety conversations
  • People Management/Leadership
  • People resource management - including coaching, development and employee engagement
  • Responsible for the leadership of all employees including effective resource management, recruitment, induction, PDRs, development, coaching and performance management
  • Utilization of Focus on Five engagement plan
  • Ensuring that HR procedures are followed and ensuring any people related problems are dealt with in line with policy and procedure
  • Arrange & attend monthly & quarterly review meetings with Managers of all Sub Contractors
  • Hard Services
  • Electrical DB
  • PPMS for all equipment, including UPS, air-conditioners, generators and access control
  • Switching over from DB to Generator
  • Basic technology in building – plumbing, construction and electrical
  • Access control to server, UPS, air-conditioners and generators
  • Issuing and controlling stock orders of furniture and consumables, where necessary
  • Taking minutes in monthly contractor meetings, ensuring distribution thereof to all relevant parties, as well as coordinating meeting rooms and catering for meetings, for both Financial and Risk Services
  • Facilities Planning
  • Assisting space planning and compliance management in move requests
  • Facilities Management
  • Coordination and distribution of job requests from the online facilities management request system
  • Prioritization of job allocations and repair requests
  • Ensuring that wherever the request cannot be catered for, staff are informed
  • Ensuring that staff are informed ahead of time if a cost will be incurred on their cost center for any request
  • Forwarding the completed signed log sheet to the correct person to ensure a recovery is made into the
  • Facilities Cost Centre
  • Ensuring, where possible, and facilitating the maintenance of the SLA between the Facilities Management
  • Team and the clients
  • Knowledge of SLA’s and lease agreements
  • Ensuring that Facilities staff always follow safe and healthy working procedures
  • Compliance
  • Control and update company business continuity plans on a monthly basis
  • Accumulation of all information relating to the document and ensuring that an effective electronic version of the document is available to view on request

Bridgmohun
01.2005 - 02.2020
  • In Sustainability Management projects i.e
  • Utilities management and cost savings, green initiative projects (give examples)
  • Yes- Energy Saving - Green innovative for
  • Marsh/Alexander Forbes.,
  • Responsible for the leadership of all employees including effective resource management, recruitment, induction, PDRs, development, coaching and performance management
  • Utilization of Focus on Five engagement plan
  • Ensuring that HR procedures are followed and ensuring any people related problems are dealt with in line with policy and procedure
  • Arrange & attend monthly & quarterly review meetings with Managers of all Sub Contractors
  • Hard Services
  • Electrical DB
  • PPMS for all equipment, including UPS, air-conditioners, generators and access control
  • Switching over from DB to Generator
  • Basic technology in building – plumbing, construction and electrical
  • Access control to server, UPS, air-conditioners and generators
  • Issuing and controlling stock orders of furniture and consumables, where necessary
  • Taking minutes in monthly contractor meetings, ensuring distribution thereof to all relevant parties, as well as coordinating meeting rooms and catering for meetings, for both Financial and Risk Services
  • Facilities Planning
  • Assisting space planning and compliance management in move requests
  • Facilities Management
  • Reason for Leaving Retrenchment

Building / Facilities Manager

FIRMENICH SA
06.2017 - 02.2019
  • Facilities Management
  • Project Management
  • Technical management
  • Contracts Management
  • Hard and Soft services management
  • IT Technology installations management
  • Oversee day to day running of Site Soft Services in respect of Catering, Cleaning, Contract Procurement &
  • Housekeeping
  • Business Development
  • Evaluate ideas for additional scope of work and additional opportunities for services and recommend to the client as appropriate
  • Provide innovations and comparisons to market trends and forecast, advise clients accordingly
  • Continued improvement across all aspects of catering and cleaning services through innovation and efficiencies
  • Full delivery and execution of Contract Road Map
  • Contract Management
  • Managerial experience in various industries
  • Skilled in Construction and design implementation
  • Infrastructure management skills
  • Financial Management
  • Management, reporting and monitoring of performance and accounts to ensure control of spending and budgets
  • Forecasting and budgeting and preparing month end reports for clients
  • Ensure that all costs and expenditure are within the budgeted levels agreed by the client

Building / Facilities Manager

CBRE
09.2007 - 05.2017
  • Manager – managing Marsh and Alexander Forbes property portfolio
  • Data network - Bringing the network to the table to ensure that staff can work from day one on the company’s portfolio, including setting-up emails
  • Scheduling and overseeing all maintenance
  • Electrical DB
  • PPMS for all equipment, including UPS, air-conditioners, generators and access control
  • Switching over from DB to Generator
  • Basic technology in building – plumbing, construction and electrical
  • Access control to server, UPS, air-conditioners and generators
  • Control and maintenance of an accurate diary system
  • Purchase, control and issue toner cartridges
  • Maintaining accurate records of toner cartridges for recovery of costs from divisions
  • Issuing and controlling stock orders of furniture and consumables, where necessary
  • Taking minutes in monthly contractor meetings, ensuring distribution thereof to all relevant parties, as well as coordinating meeting rooms and catering for meetings, for both Financial and Risk Services
  • Liaising with contractors regarding delivery of services and day-to-day control of dayshift Cleaners and Tea
  • Ladies
  • Ordering catering consumables, which are charged back to the business, ensuring that the costs remain within a specific budget
  • Placing orders for consumables for the paper toweling supplies for kitchens in the AFFS building
  • Ordering and issuing non-standard stationery stock for business
  • Costing management for all overtime that has been worked
  • Financial recoveries from divisions
  • People perspective – management of staff
  • Customer perspective
  • Internal processes
  • Managing accounts and processing orders on Vortal System
  • Receipting and processing invoices for payment
  • Facilities Planning
  • Assisting in the drawing and planning of moves within the AFFS and AFRS building
  • Ensuring that all scheduled daily moves are coordinated with the least amount of disruption to staff
  • Taking and issuing meeting minutes for projects, where necessary
  • Assisting space planning and compliance management in move requests
  • Facilities Management
  • Coordination and distribution of job requests from the online facilities management request system
  • Prioritization of job allocations and repair requests
  • Ensuring that wherever the request cannot be catered for, staff are informed
  • Ensuring that staff are informed ahead of time if a cost will be incurred on their cost center for any request
  • Forwarding the completed signed log sheet to the correct person to ensure a recovery is made into the
  • Facilities Cost Centre
  • Assisting in ordering and issuing consumables for Facilities Teams

Customer Services / Facilities Manager

STER-KINEKOR, SASOL OIL
05.2007 - 07.2007

Training Coordinator / Facilities Manager

Bridgmohun
03.2007 - 05.2007

Office / Facilities Manager

FIDENTIA SOFTWARE FUTURES
01.1999 - 02.2007

Front Office / Facilities Manager

EAST WEST TRAVEL
06.1997 - 01.1998

Front Office / Facilities Manager

DEFY APPLIANCES
01.1996 - 06.1996

Front Office / Facilities Clerk

CONLOG
01.1991 - 01.1995

Bridgmohun
- 1 1
  • 2020 7
  • Liaise directly with Compliance Management Team to ensure that all key players are aware of any changes or updates within the document and ensuring that they always have a copy of the documents
  • Reason for Leaving Career

Education

Matric - undefined

Overport Secondary School

undefined

NQF Level 7 - Facilities Planning And Management

Global Facilities Management
Pretoria
01.2017 - 12.2017

Skills

Nationalityundefined

Accomplishments

  • PROFESSIONAL SUMMARY
  • Generators (Industrial Diesel and steam) &
  • UPS Systems, Understanding of CAFM systems, Knowledge of mechanical and air- conditioning systems, Knowledge of SLA’s and their effective development, interpretation and management, Knowledge of basic technology in building (electrical, plumbing and construction), Valves and filtration systems, Carpentry, and Interior Decorating,
  • Knowledge of BMS Systems and HVAC /
  • Electrical Reticulation and its impact on the users
  • I have been in Facilities Building Management since 1996 with various organizations
  • My last long-term role was with Firmenich Flavors and
  • Perfumery where she managed the full Facilities
  • Management Portfolio, also responsible for the full facilities, technical, procurement, and OHSA functions
  • She has also managed the plant in
  • Nigeria Lagos
  • She holds a FM certificate qualification
  • NQF 6
  • Knowledge of BMS Systems and HVAC /
  • Electrical Reticulation and its impact on the users (Ability to oversee electrical, mechanical, structural as well as health and safety aspects of buildings), Electrical distribution systems and energy fundamentals
  • Materials, methods, terminology, equipment, and tools used in the maintenance, repair, and construction of building structures and systems including those used in performing plumbing, cooling, heating, electrical, mechanical,
  • CAREER HISTORY
  • August 2019 - Present
  • EAGLE CANYON GOLF ESTATE
  • Facilities & Operations Manager
  • June 2017 – February 2019
  • FIRMENICH SA
  • Building / Facilities Manager
  • September 2007 – May 2017
  • CBRE
  • Building / Facilities Manager
  • Refer to end of cv,
  • EDUCATION AND PROFESSIONAL REGISTRATIONS
  • Facilities Managers Revit Fundamentals, 2018

Certification

Global FM

Affiliations

Affiliated with Safma

Software

Java and Python, autocapitalise and revit

Timeline

Facilities & Operations Manager

EAGLE CANYON GOLF ESTATE
08.2019 - Current

Building / Facilities Manager

FIRMENICH SA
06.2017 - 02.2019

NQF Level 7 - Facilities Planning And Management

Global Facilities Management
01.2017 - 12.2017

Bridgmohun
01.2008 - 02.2020

Building / Facilities Manager

CBRE
09.2007 - 05.2017

Customer Services / Facilities Manager

STER-KINEKOR, SASOL OIL
05.2007 - 07.2007

Training Coordinator / Facilities Manager

Bridgmohun
03.2007 - 05.2007

Bridgmohun
01.2006 - 02.2020

Bridgmohun
01.2005 - 02.2020

Office / Facilities Manager

FIDENTIA SOFTWARE FUTURES
01.1999 - 02.2007

Front Office / Facilities Manager

EAST WEST TRAVEL
06.1997 - 01.1998

Front Office / Facilities Manager

DEFY APPLIANCES
01.1996 - 06.1996

Front Office / Facilities Clerk

CONLOG
01.1991 - 01.1995

Bridgmohun
- 1 1

Matric - undefined

Overport Secondary School

undefined

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Tracy BridgmohunFacilities And Operations Manager