Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Traci Talbot

Tourism/Hospitality/Concierge/Writer
Cape Town,Western Cape
Traci Talbot

Summary

Experienced travel expert with a strong background in hospitality, tourism, concierge and guest relations.

'I’m a broad- minded thinker with a love for people from all walks of life.

Overview

37
years of professional experience
6
years of post-secondary education

Work History

Self
Cape Town, South Africa

Travel/Tourism/Itinerary Writer
01.2014 - Current

Job overview

I am a skilled, imaginative, and engaging content writer.

Having traveled around the world, I am well acquainted with the concept of luxury and lifestyle travel. I have visited countries across most continents, and I have lived

in Germany, Switzerland, and New York.

I have crossed borders into Zimbabwe, visiting Victoria Falls and House-Boating on Lake Kariba. I have ridden Quad-Bikes across the salt plains of Botswana's Makgadikgadi Pan, water-skied amongst Hippo and Crocodiles on Lake Malawi and hung out with Formula-1 Motocross Champions in the Etosha Park of Namibia.
The Kruger Park and Timbavati region of the South-African Bushveld are as familiar to me as the back yard of my family home...

Inland cities are great, but I believe that I am the embodiment of a true 'Island Girl'.

Palm trees swaying in a warm summer breeze, tanned skin, salty hair, the scent of coconut oil lingering in the air and waves gently lapping at the shore - that's my

idea of heaven. As such, I've left my soul in the Maldives, Mauritius, Seychelles and many other slices of paradise but I have always returned to my native South

Africa, where I am fortunate enough to call the beautiful city of Cape Town my home.

I believe myself to be diverse, multifaceted, and culturally observant.

Imagine Cape Town
Cape Town , Western Cape

Tourism Industry Business Owner
01.2012 - 01.2019

Job overview

  • I began Imagine Cape Town as a small, boutique, one stop hospitality shop
  • Over the years of having worked closely and extensively with guests visiting our shores, I finally made the decision to fly solo.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • My business model included, but was not limited to, sourcing and securing private vacation accommodation for visitors traveling from abroad.
  • Prior to their arrival in South Africa, I would present to my clients with a variety of choices best suited to their ideal vacation requirements.
  • These choices included both high end and budget conscious accommodation availability, as well as restaurant, tour and Safari recommendations.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

Villa Blue Dream
Cape Town, South Africa

Villa Manager, Marketer and Guest Concierge
01.2006 - 01.2011

Job overview

  • A recommendation from a friend resulted in a new genre of employment and a fresh acquaintance to the industry of cosmopolitan tourism
  • It was my experience of working at Villa Blue Dream that became the ultimate catalyst to my becoming a self proclaimed, luxury travel guru
  • I enjoyed six years marketing, managing, and carrying out concierge duties at this upmarket guest house in Camps Bay
  • Alongside the marketing aspect of my job, I experienced great pleasure in having the opportunity of meeting so many wonderful human beings - people that had traveled from all continents of the world many of whom have come to be known as my friends
  • In addition to being a guest concierge, I simultaneously carried out all the PA requirements of the German based businessmen that owned the guest house
  • The description of these requirements were as follows:
  • Management and payment of all monthly property costs and expenditures which included payment of all costs relating to third party services ie: pool cleaning/ maintenance, garden and landscaping maintenance, as well as being an insight project manager of all renovations and general upkeep
  • Payment of all staff salaries
  • Making necessary travel arrangements with regards to flights, visas, car rentals etc
  • Submitting end of year tax documentation
  • Freelance, and Make-Up Artist

Freelance
, Global

Hair and Makeup Artist
01.2003 - 01.2006

Job overview

  • I made use of my extensive industry experience, and the contacts I had made, to become a hair and make-up artist within the Cape Town film and fashion industry
  • This career gave me the wonderful opportunity to travel abroad again and to meet many new wonderful people from around the world.

Next Model Management
Cape Town, Western Cape

Model Agency Manager
01.2002 - 01.2003

Job overview

  • I briefly managed Next Models where the duties I carried out were those of booking models, perusing and negotiating contracts, book keeping, and managing the cash flow of the business
  • I was also responsible for taking care of all necessary travel arrangements and visa requirements for both models and clients.

Boss Models
Cape Town, Western Cape

Head Booker
01.2000 - 01.2002

Job overview

  • This was the career that taught me the true love of and for people, along with their many diverse personalities
  • My duties ranged from taking bookings to negotiating rates, drawing up contracts, facilitating travel arrangements and organising both travel and working visas for international markets
  • In this career I learnt to be a Mother, a best friend and most of all, a therapist.

Focus Rentals
Cape Town, Western Cape

Co-Owner and Administration Manager
01.1998 - 01.2000

Job overview

  • This company was a vision that grew and was shared between myself and my ex- husband
  • We saw a gap in the booming Cape Town film and fashion industry for mobile hair/make-up and wardrobe vehicles
  • My role within the company was as a client liaison, dealing with the drop offs and collection of vehicles to various film locations
  • Further to that, I managed all finances and wage payments within the company
  • The company later went on to become a joint venture with the Super Group, a well known company enterprises listed on the South African Stock Exchange.

Celestial Beauty
Cape Town, Western Cape

Owner/Beauty and Skin Care Therapist
01.1994 - 01.1998

Job overview

  • I founded, owned and operated my own home based beauty salon, specialising in a vast array of massage and skin care treatments
  • International Fashion Model represented by 'Mulligans Models' and 'ICE Model
  • International Fashion Model
  • Various Global Agencies - Global

Global Representation
, Global

International Fashion Model
01.1991 - 01.1995

Job overview

  • Whilst simultaneously co-founding my company 'Focus Rentals', I travelled extensively as an International Model, basing myself mostly in the German, Swiss and Spanish markets.
  • Modeled garments such as dresses, coats, underclothing and swimwear.
  • Promoted products and services by posing for commercials, live shows and photo shoots.

Carlton Hair International
Gauteng, South Africa

Receptionist Administrator
01.1991 - 01.1991

Job overview

  • During my 'gap year' after matriculating (finishing High School), I worked as the, -keeper at Carlton Hair in Sandton City
  • I left Carlton Hair to move from my hometown of Johannesburg to Cape Town.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Greeted customers and visitors in-person and via telephone calls.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.

Education

Kingsmead Collage
Rosebank, Johannesburg

Matric Certificate from High School Education
01.1984 - 01.1990

University Overview

English, Afrikaans, French, Biology, Geography, Speech and Drama

International Academy of Health And Beauty
Cape Town

Diploma from Skin Care and Aesthetics

Skills

Ability to think on my feetundefined

Timeline

Travel/Tourism/Itinerary Writer

Self
01.2014 - Current

Tourism Industry Business Owner

Imagine Cape Town
01.2012 - 01.2019

Villa Manager, Marketer and Guest Concierge

Villa Blue Dream
01.2006 - 01.2011

Hair and Makeup Artist

Freelance
01.2003 - 01.2006

Model Agency Manager

Next Model Management
01.2002 - 01.2003

Head Booker

Boss Models
01.2000 - 01.2002

Co-Owner and Administration Manager

Focus Rentals
01.1998 - 01.2000

Owner/Beauty and Skin Care Therapist

Celestial Beauty
01.1994 - 01.1998

International Fashion Model

Global Representation
01.1991 - 01.1995

Receptionist Administrator

Carlton Hair International
01.1991 - 01.1991

Kingsmead Collage

Matric Certificate from High School Education
01.1984 - 01.1990

International Academy of Health And Beauty

Diploma from Skin Care and Aesthetics
Traci TalbotTourism/Hospitality/Concierge/Writer