Hi, I’m
Tracey Tshehla
Boksburg
Summary
I am familiar with all aspects of the retail industry including taking inventory and merchandising. My friendly personality puts customers at ease and can be attributed to my above average sales numbers. I am creative and detail oriented as well. I enjoy setting up displays and helping customers to put together ensembles and make choices that work for them. In previous employee reviews I have consistently been praised for my exemplary people skills. My commitment to optimum customer satisfaction could not be higher, and I love working with people in all areas of communication. I am confident you will find me to be a first-rate candidate. I welcome you to contact me for a face to face meeting at a time that works for you as my availability can be flexible. I look forward to speaking with you and thank you for your consideration. My resume details more of this experience for your review, and I hope to have the opportunity to meet and discuss the key points of my qualifications in relation to this position
Overview
10
years of professional experience
Work History
Cotton On Group (Factorie)Boksburg
Floor supervisor
09.2022 - 04.2024
Job overview
- Leading team members, finding new ways to improve the store, meeting customer demand, managing stock levels and making key decisions about stock control, analysing sales figures and forecasting future sales volumes to maximise profits, using information technology to record sales figures and for data analysis and forward planning, dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organising training and development, responding to customer complaints and comments
Cotton On Group (Factorie)Boksburg
Third Key Holder
10.2021 - 09.2022
Job overview
- The ability to support the store management team to provide outstanding leadership to the store team, ensures the team executes operational excellence through a customer centric mindset, generating high levels of motivation and commitment within the store, allocate time effectively; handle multiple tasks and completing priorities, provide input and manage merchandise and visual principles, drive performance through the store KPI's (e.g Turnover, rewards, new accounts, visuals)
Cotton on Group (Factorie)Boksburg
Permanent Part-time (Sales Associate)
08.2019 - 09.2021
Job overview
- To energetically drive and support all company promotions to achieve sales and KPI target, to be aware of company standards and routine relating to refill and store presentation to maximise sales performance, focus on improving your efficiency and productivity when completing assigned tasks, to display a sense of urgency and energy on the sales floor, to be aware of and suggest promotional offers to every customer
Nando's Silverton, Pretoria
Waitron
07.2018 - 12.2018
Job overview
- Greeting and welcoming Customers to the store, taking and placing their orders according to their request, serving food and making sure they are satisfied with their orders, making sure that my work station is always clean, making sure that I alert my manager on duty if I need something to carry out my duties well so that they can order those items in time before they run out
Tusecon Trading & Business EnterpriseAlberton
Office Assistant
01.2017 - 05.2018
Job overview
- Typing documents and filling receipts and invoices, reading, monitoring and responding to emails, adhoc duties
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Purchased and maintained office supplies.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
HollywoodbetsBoksburg
Racing Clerk
10.2013 - 12.2016
Job overview
- Contributed to revenue growth by identifying opportunities for upselling additional services based on client needs.
- Placing bets for punters
- Pay out winning
- Teaching Punters how to bet on different sports we offered
Education
Intec College
Certificate from Customer Relationship
IIE Rosebank College
Diploma from Public Relations
Skills
Performance Improvements
References
- Ms Lindokuhle Mkhwanazi, Cotton on Group (Factorie), 0725790326
- Mr Ignatius Tshehla, Tusecon Trading & Business Enterprise, 0837699985
- Mr Jabu Sibande, Nando's Silverton, 0714913637
- Ms Nthabiseng Moloi, Hollywoodbets, 0603109017
Timeline
Floor supervisor
Cotton On Group (Factorie)
09.2022 - 04.2024
Third Key Holder
Cotton On Group (Factorie)
10.2021 - 09.2022
Permanent Part-time (Sales Associate)
Cotton on Group (Factorie)
08.2019 - 09.2021
Waitron
Nando's
07.2018 - 12.2018
Office Assistant
Tusecon Trading & Business Enterprise
01.2017 - 05.2018
Racing Clerk
Hollywoodbets
10.2013 - 12.2016
Intec College
Certificate from Customer Relationship
05.2016
IIE Rosebank College
Diploma from Public Relations
05.2013
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