Tracey Poane

• Company Overview: Retail and Technology
• Collecting outstanding funds from customers
• Processing payments and Allocating on a daily basis
• Sending out Invoices and statements to customers
• Putting overdue accounts on hold
• Processing journals
• Raising Credit notes and Debit notes
• Creating invoices
• Creating new accounts
• Applying for cover on CGIC site
• Applying for credit limits
• Accounts: Africa Accounts, (Botswana, Namibia, Zambia, Mozambique, Nigeria); Think Ahead Business Unit (Apple Education)

Reason For Leaving: Was on a long sick leave from November 2023 to August 2024, Orthopedic Surgeon cleared me that i was well to go back to work 9th September 2024, unfortunately Core Group called me for a meeting and advised that the company was not doing well, my position has been filled and that i should put myself back in the market and they offered a Mutual settlement.

• Company Overview: Security
• Collecting outstanding funds
• Processing and Allocating Payments from daily bank statements
• Printing Age Analysis on a Weekly basis
• Sending out invoices and statements
• Processing credit requisitions
• Comparing Sales Orders to Purchase orders
• Following up on queries
• Sending out Final letter of demands
• Preparing weekly and Monthly reports
• Client Visits
• Prepare Commission Charts and report every month end
• Accounts: Government Accounts; Gauteng Region; Corporate Companies; Makro; Checkers; VBS Mutual Bank; National Stadium; Ellispark Stadium; Bidvest; Unitrans Supply Chain; BP South Africa
• Book Value - R19 Mil

Reason For Leaving: Growth, Stability and Benefits

Company Overview: IT & Computers

• Collecting outstanding funds
• Sending out invoices and statements
• Processing credit and debit journals
• Preparing refunds to customers
• Accounts (Netcare; Government and Corporate)
• Book value: R8 Million
• Resolving queries
• Liaising with service account managers
• IT
• Completed in-depth research of issues to develop accurate and effective solutions.
• Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
• Reached out to customers to check on payments and convey options.

Reason for Leaving : Family Responsibility, my Dad was not well

• Company Overview: Entertainment
• Order releases
• Processing payments
• Allocating payments
• Debt collecting telephonically
• Processing journals
• Monitoring credit limits
• Processing claims
• Entertainment
• 
  

• Company Overview: Manufacturing & Retail/Wholesale
• Preparing Reports
• Processing Payments
• Allocating Payments
• Collecting Outstanding Debt
• Handling Queries
• Processing Journals
• Preparing Settlements
• Passing Credits
• Manufacturing & Retail/Wholesale

• Company Overview: Telecommunications
• Collecting outstanding monies
• Processing and allocation payments
• Cancellation of accounts
• Handling queries
• Telecommunications

• Company Overview: Asset Finance
• Collecting outstanding monies
• Processing journals
• Prepare cession docs
• Receiving and sending credit application
• Asset Finance

• Company Overview: Asset Finance
• Debt Collection
• Managed about 70 to 80 calls per day
• Processing journals
• Allocating payments
• Receiving and vetting credit applications
• Asset Finance
• Maintained filing system and organized customer documents for easy retrieval of information.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.