Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Tracey Mungofa

Tracey Mungofa

Barista/ Bartender
Capetown,Capetown

Summary

Professional and enthusiastic food and beverages server with over 5 years of experience delivering first-class service to dininers in busy restaurants and hotels. Upbeat energy, confidence , and Smile have earned praise from employers and customers alike, along with my ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards, while enhancing the positive reputation of dining establishments. Extensive knowledge of various alcoholic and non- alcoholic beverages, including classic and contemporary cocktails Proficient in , drink preparation, and garnishing Excellent customer service skills, providing a personalized and engaging experience to guests Strong interpersonal skills, building rapport with customers and creating a welcoming atmosphere Exceptional attention to detail, ensuring accurate orders and maintaining high- quality standards Solid understanding of bar operations, including , cash handling, and regulatory compliance Familiarity with different types of bar equipment and their proper usage

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Barista

Casa Labia Part Time Barista 2018 _ 2020 .
Capetown
08.2018 - 03.2020

All Rounder

LERENZO Marks
Capetown
01.2019 - 03.2020

Head of Barista

GRANDE Roche Hotel
Paarl
10.2020 - 09.2021

Bartender

Polo Pavillion By Backs At Val De Vie
Paarl
11.2021 - 06.2023

Education

Computer And Life Skills

Communiversity
Capetown
07.2015 - 12.2015

Barista -

SOZO Youthcafe
01.2018 - 09.2018

Zimsec Ordinary Level Certificate - undefined

Cocktails

Sipsmith London Gin
Polo Pavilion
01.2022 - 02.2022

Skills

Greeted and served an average of 250 customers daily, providingPrompt, personalized, and friendly service in a fast-pacedAdvised customers on coffee blends, roasts, teas, speciality espressoBeverages, and artisanal pastries, offering accurate, detailedInformation about origin and flavorMaintained an organized and tidy café environment by regularlyCleaning equipment, espresso machines, tables, and condiment barWelcomed and greeted guests, providing a warm and friendlyPrepared and served a wide range of beverages, including cocktailsWines, beers, and non-alcoholic drinks, ensuring accurate recipes andPresentationMaintained a clean and organized bar area, including stockingManaged cash transactions, operated the point-of-sale system, andMaintained accurate cash registersCollaborated with the kitchen staff to coordinate food and drinkOrders, ensuring timely service

Accomplishments

I got few accomplishment l can talk about. I have work on Pink Polo as the Head Bartender at Polo Pavillon by Backs which we had +_350 people which made us to have +_ 8 station on Beverange. And the Acces Bank which l have worked twice as a Bartender at Val De Vee. I even tranined other people in coffee field and Beverange from Wine to cocktail. Gain popularity as a Bartender that l had a group of +_30 peopl every Friday that never missed the Friday night at Polo Pavillion by Backs.

Timeline

Cocktails

Sipsmith London Gin
01.2022 - 02.2022

Bartender

Polo Pavillion By Backs At Val De Vie
11.2021 - 06.2023

Head of Barista

GRANDE Roche Hotel
10.2020 - 09.2021

All Rounder

LERENZO Marks
01.2019 - 03.2020

Barista

Casa Labia Part Time Barista 2018 _ 2020 .
08.2018 - 03.2020

Barista -

SOZO Youthcafe
01.2018 - 09.2018

Computer And Life Skills

Communiversity
07.2015 - 12.2015

Zimsec Ordinary Level Certificate - undefined

Tracey MungofaBarista/ Bartender