1CRM
Torrance Sizwe Khoza
Logistics And Fleet Coordinator
Boksburg
Summary
Hardworking Supply Chain Coordinator with 6 years of expertise controlling costs and optimizing schedules to meet timelines and budget demands. Excellent data entry, recordkeeping, and inventory management skills.
Overview
10
10
years of professional experience
Work History
Fleet Support Specialist
Planet 42
03.2022 - 03.2024
- Liaise with dealerships, workshops, and customers (internal and external)
- Delivered exceptional remote support services by leveraging advanced diagnostic tools and methodologies.
- Partnered with sales teams in pre-sales activities such as product demonstrations or consultations, contributing to increased revenue generation.
- Boosted customer confidence in company products through consistent provision of accurate information during interactions.
- Streamlined support procedures for quicker response times, resulting in higher client retention rates.
- Championed customer feedback initiatives that informed product improvements and feature enhancements over time.
- Reduced downtime for clients by proactively identifying potential system vulnerabilities and implementing corrective measures.
Fleet Planner
Hertz Car Rental
06.2016 - 03.2022
- I manage Certificate of Registration docs and valuable spare keys nationally and in bordering countries.
- Fleeting process of new vehicles and the de-fleeting of old vehicles.
- Engage with auditors.
- Sundry orders and invoice processing.
- Manage distribution and fleeting.
- Cross-border documentation processing.
- Stock controlling of various fleet items.
- Optimized inventory control, reducing waste and improving cost efficiency.
- Presented progress reports regularly to senior management during project updates meetings.
- Evaluated proposals from vendors and contractors, selecting those that provided optimal value while meeting project requirements.
- Collaborated with cross-functional teams to align goals and ensure project success.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
Fleet Administrator
Hertz Car Rental
- Arranging tracker fitments of new vehicles and repairs of faulty trackers and removal
- Arranging new license plates and registration of vehicles
- Fleeting of over 200 vehicles daily in a quick and efficient way to supply the company's cliental demand
- To maintain and uphold Hertz quality standards to ensure its growing customer satisfaction with professionalism and passion.
- Coordinated efforts between multiple departments to ensure seamless integration of new vehicles into the existing fleet infrastructure.
- Streamlined communication between drivers, dispatchers, and management by implementing an effective tracking system for fleet operations.
- Reduced vehicle downtime through the careful scheduling of routine repairs and maintenance tasks.
- Maintained optimal inventory levels of spare parts, leading to quicker turnaround times on repairs and minimizing vehicle downtime.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
Depot Supervisor
Hertz Car Rental
- To ensure thorough good planning and analyzing daily activity of required tasks.
- Manage people and maintain order and structure effectively.
- Managed a team of warehouse personnel, providing guidance and support to ensure smooth daily operations.
- Ensured timely delivery of goods by coordinating transportation schedules and monitoring driver performance.
- Streamlined workflow processes to ensure consistent alignment with company goals, policies, and procedures.
- Reduced downtime and increased productivity by maintaining proper inventory levels and organizing warehouse space.
Dispatcher and Stock Controller
Gauteng Soap Powders
02.2014 - 12.2015
- Receive weekly plans from clients for production and conduct an MRP.
- Planning for production and providing relevant materials.
- Stock controlling of raw materials and finished goods
- Liaising with clients and suppliers in a smooth co-efficient way while ensuring the Supply chain linkage relationship is never affected
- Ensure quality is maintained throughout the tiers and levels of operations
- Meeting the obligation of the company to further grow and improve economically and socially.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Education
Customer Service Management
Kwelanga Training
2023
Post Graduate Certificate. - Education
UNISA
Generic Management NQF 3 - undefined
Sabela Learning Academy
Equipment Controller Accreditation Certificate - undefined
CHEP
National Diploma in Logistics - undefined
Vaal University of Technology
Skills
Conflict resolution techniques
Organizational abilities
Fleet Management Expertise
Regulatory Compliance Awareness
Vehicle maintenance knowledge
GPS Tracking Familiarity
Team Leadership Qualities
Accomplishments
- Appointed team mentor (Planet 42) - May 2023
- Generic management certificate/ Supervisor (Hertz) - Sep 2019
- Good audit recognition (Hertz) - Mar 2018
- Promoted to Fleet Administrator (Hertz) - Oct 2017
- Promoted to Depot Supervisor (Hertz) - Jan 2017
- Equipment Controller Accreditation Certificate (CHEP) - Dec 2014
- Successful Stock counts (Gauteng Soap Powders) - Dec 2015
References
- Brenden Dhlamini, Planet 42, Team Leader, 061 405 4993
- Francis Human, Hertz, Fleet General Manager, 062 169 5913
- Brighton Mushambi, Sabela, Assessor, (011) 801 4800
- Saroj Moodley, Chep, Training facilitator, saroj.moodley@chep.com
Software
Swordfish
Power BI
Hilts Inventory management
Lend fusion
Yellow messenger
Asana
Timeline
Fleet Support Specialist
Planet 42
03.2022 - 03.2024
Fleet Planner
Hertz Car Rental
06.2016 - 03.2022
Dispatcher and Stock Controller
Gauteng Soap Powders
02.2014 - 12.2015
Fleet Administrator
Hertz Car Rental
Depot Supervisor
Hertz Car Rental
Customer Service Management
Kwelanga Training
Post Graduate Certificate. - Education
UNISA
Generic Management NQF 3 - undefined
Sabela Learning Academy
Equipment Controller Accreditation Certificate - undefined
CHEP
National Diploma in Logistics - undefined
Vaal University of Technology