Tondani Matidze
Administrator/ front desk receptionist
Johannesburg
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Administrative Assistant/receptionist and sales consultant
MTO GROUPED (PTY) LTD
Johannesburg, South Africa
04.2024 - Current
- Completing administrative tasks like filing, scanning, printing, making copies, and completing bond applications
- Requesting outstanding documents and information from prospective buyers
- Providing weekly updates to clients
- Attending to clients' queries
- Sourcing quotes from different suppliers
- Follow up on orders and deliveries from suppliers
- Consult prospective home buyers on site
- Follow up on advertised leads on prospective buyers and provide accurate information regarding purchasing a property, i.e., how to qualify for a bond application, how to obtain a good credit scoring, documents needed when applying for a home loan
- Distribution of pamphlets on potential sites where clients can be recruited
- Provide weekly reports to management on everything done in the week
- Training new employees if and when management decides to hire an additional person in the admin department without any supervision and with great accuracy
- Greet and welcome visitors
- Answers switchboard calls and directs to the right extension
- Communicates with the attorneys and banks on behalf of the clients
Front desk receptionist/administrator
1 OAK Lodge/Resort
02.2023 - 04.2024
- Greeting guests
- Making appointments
- Developing schedules
- Answering to customer inquiries via email, phone calls, whatsaap, and direct contact
- Receiving and directing phone calls
- Handling correspondence
- Doing paperwork
- Maintaining a professional image
- Orders supplies and equipment
- Maintains service contracts on office equipment
- Attends meetings and takes meeting notes
- Assists managers and supervisors in developing/maintaining policies and procedures
Administrative Assistant/ Switch Board attendant/ Front desk receptionist
MTO GROUPED PTY(LTD)
03.2021 - 11.2022
- Liaise closely with main office staff for the procurement of necessary materials
- Coordinate Materials and document delivery and ensure all is correct
- On receival of supplies Materials, compare delivery notes with bill of quantities and actual quantities delivered and signed for deliveries made to the site
- Implement and maintain effective filing systems to ensure that all documentation is properly organized and easily accessible
- Photocopying
- Manage and control time sheet on a daily basis for laborers and submit timesheets to the office
- Attend all meetings as and when required by the site manager
- Compile and prepare daily reports and submit to Site Manager
- Minimise stock holding in store or on-site but ensure adequate supplies when required
- Conduct a daily stock-take to determine stock required
- Maintain records of site measurements and quantities
- Greets Visitors, Operate switch board calls and emails
- Prepares payment requisitions
- Prepare and submit procurement monthly reports
- Save all email correspondence and documents to the shared drive in the relevant folders
- Ensure all queries are sent to relevant departments immediately
- Follow-up with the financing banks for progress payment requisitions
- Complete tender documents
- Official handover of complete property and ownership documents
- Making travel and meeting arrangements
- Preparing reports and maintaining appropriate filing systems
Admin clerk (practical candidate)
Lwamondo high school
08.2019 - 12.2020
- Maintains accurate and up to date permanent records and attendance reports
- Schedules appointments, meetings, and conference times when appropriate for teachers, counselors, and principals
- Drafts document formats and types forms, letters, reports, memos, contracts and requisitions
- Makes appointments and referrals
- Answers phone calls and emails
- Performs data entry and filing tasks for accounts payable, purchase orders, equipment inventory, and confidential employee or departmental files
- Receives, records, and distributes packages and mail
- Request quotes and compare the best with service, quantity and quality
- Receive stock, count the quantity to ensure all is in order
Education
Public Management - Public Administration
Northern Technical College
Thohoyandou, South Africa 01.2016 - 12.2018
No Degree - Computer Literacy
Lwapeace Project
Thohoyandou, South Africa 04.2001 -
Skills
- Negotiation
- Communication
- Problem-solving
- Office administration
- Data entry
- Computer skills
- Mail handling
- Customer service
- Time management
- Professional and mature
Personal Information
- Date of Birth: 07/03/98
- Gender: Female
- Nationality: South African
- Driving License: C1(code 10)
Timeline
Administrative Assistant/receptionist and sales consultant
MTO GROUPED (PTY) LTD
04.2024 - Current
Front desk receptionist/administrator
1 OAK Lodge/Resort
02.2023 - 04.2024
Administrative Assistant/ Switch Board attendant/ Front desk receptionist
MTO GROUPED PTY(LTD)
03.2021 - 11.2022
Admin clerk (practical candidate)
Lwamondo high school
08.2019 - 12.2020
Public Management - Public Administration
Northern Technical College
01.2016 - 12.2018
No Degree - Computer Literacy
Lwapeace Project
04.2001 -