TOMÉ VAN SCHALKWYK

• Managed vehicle rental projects, coordinated schedules, sourced limited edition parts, prepared reports, and ensured operational delivery for clients and online systems.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.

• Trained sales associates on POS procedures, product knowledge, and issue resolution.
• Evaluated merchandising displays, refreshed product placement, and improved sales-floor organization.
• Enforced cash handling, opening, and closing procedures to maintain accountability.
• Resolved customer concerns promptly, preserving loyalty and protecting store reputation.

• Managed workflows, schedules, administrative tasks, and client relationships to support seamless operations
• P&L management, persuasively managing objections by negotiating and explaining financial terms clearly to handle accounting entries, debtor/creditor management
• Managed HR documentation processes to ensure compliance

• Trained new brokers on product knowledge to align client needs with appropriate coverage options
• Developed tailored invoices and quotes to meet client specifications by conducting and analyzing data

• Managed store operations, supplier purchasing (45 suppliers), and inventory of 500+ SKUs
• Accounts management for accounts payable and receivable, upholding and improving financial performance through P&L management and risk analysis online and in-store
• Product sourcing and supply chain management conducting product knowledge for purchases with quality standards to personally succeed in sales and consumer relations
• Resolved customer concerns promptly, protecting satisfaction and supporting repeat business.
• Developed marketing strategies and created content for online advertising and in-store projects/events to drive customer traffic and engagement.

• Provided technical support to 150+ technicians, managing parts allocation and tracking operational reports.
• Acted as a bridge between technicians and clients by managing IT support requests and overseeing parts tracking processes.

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