Hi, I’m
TOBEKA NYATHELA
Departmental Administrator
Queenstown
Summary
Secretary with over six years of experience managing daily administrative support tasks and operations in the tertiary education industry. Well-organized, quick learner with advanced skills, committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Professional Secretary with over 6 years of experience managing daily administrative support tasks and operations in Tertiary industry, a well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Dedicated Administrator with excellent experience in the industry. Maintains a professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. a reliable and quick-learning team player with effective communication and organization skills.
Overview
10
years of professional experience
8
years of post-secondary education
Work History
WSU
Secretary
5 2017 - Current
Job overview
- Provided full secretarial support to faculty, processing of requisitions, venue booking for functions and meetings, and doing travel and accommodation bookings for academics electronically
- Managing Dean’s diary: typing, photocopying, printing, indexing and electronic filling
- Collating and updating student’s information records
- Capturing of over 300 student marks per module, attending to student queries, and responding to student queries
- Perform other duties assigned by Dean and HOD.
- Maintained daily report documents, programs, minutes, memos and invoices
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data assigned by the Dean or HoD
- Created and updated students records and files to maintain document compliance
- Answered multi-line phone system and enthusiastically greeted callers
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness
WSUButterworth
Front Desk Operator
02.2015 - 06.2015
Job overview
- Invoice payment requisitions for medication
- Collating and updating student’s information records
- Attend and respond to student queries
- Perform other duties assigned by professional nurse.
- Transfer calls to relevant officials and capture patients (students and staff) information Storing Files alphabetically and opening new files Assist with help desk duties Do banking at end of every week
- Maintained clean and organized front desk area, creating welcoming environment for guests upon arrival.
- Managed phone lines, directing calls to appropriate departments while maintaining courteous and professional demeanor.
Education
Walter Sisulu UniversityQueenstown Eastern Cape
B Tech Degree from Human Resource Management
02.2019 - 05.2019
Walter Sisulu UniversityIBika Butterworth South Africa
Office Management and Technology from National Diploma
02.2012 - 05.2016
University Overview
- Awarded Best Third outstanding Performer in Personnel Management I
Qumbu Village Senior Secondary SchoolQumbu South Africa
Grade 12 from Commerce
01.2008 - 12.2011
Skills
Research skills
Emotional Intelligence
MS Word, Excel, Outlook and PowerPoint
Meeting Coordination
File Management
Ability to work under pressure and beyond the call of duty
Office Administration
Verbal and written communication
Appointment Scheduling
Calendar Management
Longtermgoals
To become a professionally registered Secretary with the Institute for Chattered Secretaries and Administrators (ICSA)
Personal Information
- ID Number: 9308030942088
- Disability: No
- Ethnicity: African
- Notice Period: 1 to 2 Months
- Date of Birth: 08/03/93
- Gender: Female
- Nationality: South African
- Driving License: Code 10
Currentprovince
Eastern Cape
References
- Ntombozuko Memani, Faculty Officer: WSU, Direct Supervisor, WSU (Komani Campus), 060 980 0290 / 040-842-6873
- Dr Nomxolisi Mtsi, Dean (Faculty Of Education & School Dev). WSU, Manager, WSU (Komani Campus), 066018401545 / 040-842-6850
- Dr Pretty Mpiti, Campus Rector, Former Manager, WSU (Komani Campus), 073 273 1810 / 040-842-6885
Timeline
Walter Sisulu University
B Tech Degree from Human Resource Management
02.2019 - 05.2019
Front Desk Operator
WSU
02.2015 - 06.2015
Walter Sisulu University
Office Management and Technology from National Diploma
02.2012 - 05.2016
Qumbu Village Senior Secondary School
Grade 12 from Commerce
01.2008 - 12.2011
Secretary
WSU
5 2017 - Current