Tlotlego Tshiamo Mogotsi
Sales Support Administrator
Midrand
Summary
Experienced sales support professional with strong focus on team collaboration and achieving results in fast paced industries. Skilled in client relations, administrative support, and data management. Known for reliability, adaptability, and effective problem-solving. Prepared to contribute to organizational success and drive impactful outcomes.
Overview
4
4
years of professional experience
Work History
Sales Support Administrator
GEOTAB AFRICA
11.2024 - Current
- Liaised with finance department to ensure accurate order processing, timely invoicing and collections for completed transactions.
- Organized internal meetings and conference calls, ensuring all relevant parties were informed of agenda items beforehand for optimal outcomes during discussions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly..
- Prepared regular reports on sales performance metrics, identifying areas for improvement and growth opportunities.
Outbound Sales Call Centre Agent
GEOTAB AFRICA
03.2024 - 10.2024
- Recorded customer feedback and sales data to improve sales and customer experience.
- Displayed resilience under pressure, managing high call volumes while maintaining a positive attitude towards customers and team members alike.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Developed strong relationships with potential clients through regular follow-up calls, resulting in increased referrals and repeat business.
Social Mobiliser
#Keready (DGMT)
04.2023 - 07.2023
- Ensured a strong flow of reliable information about the mobile outreach services and relevant health information
- Captured and reported data daily
- Assisted in the mobilisation of clients by booking community members who want to receive health care services
Personal Assistant/Administrator
Aggregated Ambidextrous
09.2022 - 12.2022
- Provided the CEO with day-to-day administrative support
- Set meetings, take accurate and comprehensive notes at meetings
- Make pre-awareness campaigns and follow up with existing and potential clients
Internal Brand Representative
Isabella Garcia International
12.2021 - 03.2022
- Contact minimum of 195 clients and capture data in a target driven environment
- Liaise with prospective clients
- Direct marketing of products and services
Education
Bachelor of Commerce - Marketing Management
University of South Africa
Pretoria 04.2001 -
Higher Certificate - Business Management
Pearson Institute of Higher Education
Vanderbijlpark01.2020
Skills
- Microsoft office
- Strong organization
- Excellent communication
- Salesforce CRM proficiency
- Sales reporting
- Administrative support
- Appointment scheduling
- Analytical skills
References
Elizabeth Betha - 0605494415 | #Keready - Line Manager
Mologadi Mabunda - 0115645417 | Geotab Africa - Marketing Manager
Timeline
Sales Support Administrator
GEOTAB AFRICA
11.2024 - Current
Outbound Sales Call Centre Agent
GEOTAB AFRICA
03.2024 - 10.2024
Social Mobiliser
#Keready (DGMT)
04.2023 - 07.2023
Personal Assistant/Administrator
Aggregated Ambidextrous
09.2022 - 12.2022
Internal Brand Representative
Isabella Garcia International
12.2021 - 03.2022
Bachelor of Commerce - Marketing Management
University of South Africa
04.2001 -
Higher Certificate - Business Management
Pearson Institute of Higher Education