Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tlotlego Tshiamo Mogotsi

Sales Support Administrator
Midrand

Summary

Experienced sales support professional with strong focus on team collaboration and achieving results in fast paced industries. Skilled in client relations, administrative support, and data management. Known for reliability, adaptability, and effective problem-solving. Prepared to contribute to organizational success and drive impactful outcomes.

Overview

4
4
years of professional experience

Work History

Sales Support Administrator

GEOTAB AFRICA
11.2024 - Current
  • Liaised with finance department to ensure accurate order processing, timely invoicing and collections for completed transactions.
  • Organized internal meetings and conference calls, ensuring all relevant parties were informed of agenda items beforehand for optimal outcomes during discussions.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly..
  • Prepared regular reports on sales performance metrics, identifying areas for improvement and growth opportunities.

Outbound Sales Call Centre Agent

GEOTAB AFRICA
03.2024 - 10.2024
  • Recorded customer feedback and sales data to improve sales and customer experience.
  • Displayed resilience under pressure, managing high call volumes while maintaining a positive attitude towards customers and team members alike.
  • Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
  • Developed strong relationships with potential clients through regular follow-up calls, resulting in increased referrals and repeat business.

Social Mobiliser

#Keready (DGMT)
04.2023 - 07.2023
  • Ensured a strong flow of reliable information about the mobile outreach services and relevant health information
  • Captured and reported data daily
  • Assisted in the mobilisation of clients by booking community members who want to receive health care services

Personal Assistant/Administrator

Aggregated Ambidextrous
09.2022 - 12.2022
  • Provided the CEO with day-to-day administrative support
  • Set meetings, take accurate and comprehensive notes at meetings
  • Make pre-awareness campaigns and follow up with existing and potential clients

Internal Brand Representative

Isabella Garcia International
12.2021 - 03.2022
  • Contact minimum of 195 clients and capture data in a target driven environment
  • Liaise with prospective clients
  • Direct marketing of products and services

Education

Bachelor of Commerce - Marketing Management

University of South Africa
Pretoria
04.2001 -

Higher Certificate - Business Management

Pearson Institute of Higher Education
Vanderbijlpark
01.2020

Skills

  • Microsoft office

  • Strong organization

  • Excellent communication

  • Salesforce CRM proficiency

  • Sales reporting

  • Administrative support

  • Appointment scheduling

  • Analytical skills

References

Elizabeth Betha - 0605494415 | #Keready - Line Manager

Mologadi Mabunda - 0115645417 | Geotab Africa - Marketing Manager

Timeline

Sales Support Administrator

GEOTAB AFRICA
11.2024 - Current

Outbound Sales Call Centre Agent

GEOTAB AFRICA
03.2024 - 10.2024

Social Mobiliser

#Keready (DGMT)
04.2023 - 07.2023

Personal Assistant/Administrator

Aggregated Ambidextrous
09.2022 - 12.2022

Internal Brand Representative

Isabella Garcia International
12.2021 - 03.2022

Bachelor of Commerce - Marketing Management

University of South Africa
04.2001 -

Higher Certificate - Business Management

Pearson Institute of Higher Education

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Tlotlego Tshiamo MogotsiSales Support Administrator