Tlhomelang Mokoto

• Delegated tasks to employees to enhance productivity and workflow.
• Upheld proper visual merchandising standards on retail floor and windows.
• Assisted supervisor with feedback for employee performance evaluations.
• Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
• Contributed to the achievement of company sales goals by actively promoting loyalty programs, up-selling items, and informing customers about ongoing promotions.
• Managed high-traffic periods effectively, maintaining orderliness on the sales floor while continuing to provide exceptional customer service.

• Managed cross-functional teams to successfully execute complex projects within budgetary constraints and tight deadlines.
• Improved production efficiency by optimizing process control strategies and implementing data-driven adjustments.
• Streamlined communication between departments, effectively addressing process-related concerns and fostering a collaborative work environment.
• Wrote all documentation in regards to process procedures and made updates whenever changes were implemented for overall improvement.

Re-stacking of product to ensure the better and organized order of the product

Maintaining and ensuring the best quality of the product by cleaning the machinery

• Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
• Performed general housekeeping and cleaning tasks.
• Assisted team members with tasks that require group effort.
• Notified supervisors of defective equipment or material.
• Increased productivity with effective communication and collaboration among team members.
• Performed quality checks on products and materials to identify any defects.
• Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Managed safe and efficient use of tools and equipment on construction sites.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.