Tlholohelo Mbasa Smouse

• Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
• Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality.
• Shared resources, opportunities, and activities to support mentee's learning and development.
• Led group sessions for mentees focused on various topics such as time management, study skills, and stress reduction techniques.

• Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
• Oversee ongoing charity projects, that contribute to the development of future community engagement programmes.
• Assisting with the implementation of house-driven solutions aimed at strengthening the residence’s social impact and community involvement.

• I founded Help a Girl Out, a charitable foundation focused on creating safe, clean, and empowering environments for young people to develop and thrive. The initiative is based on the belief that a supportive physical and emotional environment is essential for youth development. I have led educational outreach programmes addressing substance abuse and mental health awareness, which accommodated 4 primary schools, 30 learners from each school. As well as infrastructure improvement projects such as classroom refurbishment and the renovation of school sanitation facilities.

• Assisted with student administrative processes including registration, student card production and verification of student information.
• Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
• Assisted students by accurately uploading their personal details and ensured compliance with requirements for annual student card eligibility.

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working collaboratively in a team environment.

Observed and gained a practical view of the legal route.