tlapeng selebano
bloemfontein
Summary
Customer Service Professional with strengths in calm complaint handling, clear communication and problem solving. Supports customers and colleagues effectively, identifies issues quickly and contributes to positive outcomes through attentive service and reliable teamwork.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
perfectly great
vinolia matsane
free state, south africa
01.2022 - 05.2024
- Engaged with customers to better understand needs and deliver excellent service.
- Managed complaints with calm, clear communication and problem-solving.
- Identified issues, analysed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Enhanced working relationships by participating in team-building activities.
Education
NVQ Level 4 - history
tsoseletso high school
Bloemfontein, FS 2026 - 2026
Skills
- Customer service
- Complaint resolution
- Problem analysis
- Client relations
- Team collaboration
Languages
English
Intermediate
B1
Certification
- Level [Number] [Area of certification]
Timeline
perfectly great
vinolia matsane
01.2022 - 05.2024
NVQ Level 4 - history
tsoseletso high school
2026 - 2026