Tiyiselani Hlongwani

Operating filling machine and labels machine

• Operating shrink rapper, case sealing, making sure that case packed are in good condition with correct barcode batch number also make sure are no leaking bottles
• Updating product packaging document when opening, closing line and During Day
• Stock Controller
• Stock count
• Striping and setting up machine for changeover
• Sampling for Quality and Laboratory
• Fixing filler machine if there is breakdown
• Conducting / performing quality checks on product
• Performing CIP on filler machine to run new batch
• Performing CIP when batch is finished or when are any Quality issues
• Mixing product as per document
• Handling raw materiel
• Adhering company health and regulations
• Cleaning plant as per company SOPs
• Providing lab with samples before, during and after completing batch
• Assisting Artisans with Maintenance and all Machinery needs.
• Used equipment properly to avoid workplace hazards or injuries.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Set up and adjusted machines for day-to-day operations.
• Inspected and adjusted work performed to meet expectations.
• Inspected final products for defects and flaws using proper QA procedures.
• Inspected final products for defects and flaws using proper QA procedures
• Used equipment properly to avoid workplace hazards or injuries
• Inspected and adjusted work performed to meet expectations
• Inspected final products to assess compliance with quality standards and established tolerances
• Set up and adjusted machines for day-to-day operations

• Supervising loading and unloading of goods according to purchased orders
• Scheduling dispatch of finished products according with product and sale team
• Hiring drivers and verifying drivers and checking criminal records information
• Taking stock of warehouse informing goods required and in stock to concerned personnel
• Inspect delivery vehicle and guide driver on following route of delivery
• Tracked moving freight and update customer on delivery time
• Performed several clerical and secretarial functions related to movement of goods
• Receiving consignment from customers for deliver make note of weight, nature of products, cost
• Maintain records effectively and supervise work of dispatch team and assigned them their role and duties as instructed by senior
• Planning Deliveries for whole week
• Planning routes
• Ensure that Health and Safety Regulations are abided by
• Operated MHE to move stock in warehouse
• Ensured strict compliance to freight regulations and law
• Maintained delivery confirmations for company records.
• Handled complaints and inquiries from public to resolve or report to proper department
• Implemented a proactive maintenance schedule for the company''s fleet, reducing downtime due to mechanical issues
• Streamlined communication between drivers, warehouse staff, and customers to ensure accurate order fulfillment and timely delivery

• Receiving stock back from store
• Assessing stock Returned
• Stepping in as team leader when manager or team leader are absent
• Planning and drawing SOPs and implementing new Health and Safety Regulations
• Returning product to company system
• Scanning document
• Filling RMA slip and waybills
• Daily communication with clients
• Use telephone to reach out to customers and verify account information
• Great customers warmly and ascertain problem or reason for calling
• Advise on company information to clients
• Take payment information and other pertinent information such as addresses and phone numbers
• Act as company gatekeeper
• Suggest solution when product malfunctions
• Handle product recalls
• Attempt to persuade customer to reconsider cancellation
• Utilize computer technology to handle high call volumes
• Close out or open call records
• Compile reports on overall customer satisfaction.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Interacted with customers by phone, email, or in-person to provide information.
• Processed documents and materials to disseminate information to appropriate parties.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Processed mail accurately and efficiently, ensuring that all correspondence was distributed to correct recipients in timely manner.
• Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
• Managed calendars and scheduled appointments to maintain smooth flow of operations.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Managed tax drawers, resolved variances and filed company receipts.
• Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
• Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips.
• Assisted HR department in recruiting process by reviewing resumes and scheduling interviews leading to improved talent pool.
• Purchased and maintained office supplies.
• Edited and proofread documents for accuracy and completeness.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Assisted with onboarding of new employees.
• Processed incoming and outgoing mail and packages according to established procedures.
• Edited documents to keep company materials free of grammar errors.
• Managed over 60 customers calls per day
• Enhanced office organization with regular maintenance of files, records, and supplies inventory
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment

• Data capturing for the IEC
• Buying and ordering stock from supplies
• Returning stock to supplies
• Booking and scheduling deliveries
• Filling and administration of the whole department
• Receiving the stock from supplies
• Assessing stock and capturing to the company system
• Scanning the document and filling all paper work and waybills
• Daily communication with clients using telephone to reach out also verifying account information and advise on company information.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Communicated with vendors and suppliers to verify timely delivery of goods.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
• Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
• Double checked records, daily reports, and inventory transactions to identify and correct variances
• Streamlined the receiving process for improved efficiency and time management in the workplace
• Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently
• Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily
• Double checked records, daily reports, and inventory transactions to identify and correct variances.
• Streamlined the receiving process for improved efficiency and time management in the workplace.

• Supervising loading and unloading of goods according to purchased orders
• Scheduling dispatch of finished products according with product and sale team
• Hiring drivers and verifying drivers' and checking criminal records information
• Taking stock of warehouse informing goods required and in stock to concerned personnel
• Inspect delivery vehicle and guide driver on following route of delivery
• Tracked moving freight and update customer on delivery time
• Performed several clerical and secretarial functions related to movement of goods
• Receiving consignment from customers for delivery make note of weight, nature of products, cost.
• Maintain records effectively and supervised work of dispatch team assigned them their role and duties as instructed by senior
• Operated MHE(Machine Handling Equipment ) to move stock in warehouse
• Ensured strict compliance to freight regulations and law
• Maintained delivery conformation for company records.
• Handled complaints and inquiries from public to resolve or report to proper department.
• Reduced response times for urgent deliveries by closely monitoring driver locations and adjusting routes accordingly.
• Streamlined communication between drivers, warehouse staff, and customers to ensure accurate order fulfillment and timely delivery.
• Implemented proactive maintenance schedule for company''s fleet, reducing downtime due to mechanical issues.
• Utilized advanced dispatch software tools to track shipments, monitor driver performance, and analyze data for continuous improvement opportunities.
• Maintained contact with units on assignment to provide further assistance and support when needed.
• Maintained up-to-date knowledge of industry regulations and safety guidelines to ensure compliance across all aspects of the dispatch operation.
• Contributed to a positive workplace culture through active participation in team meetings, collaborative projects, and ongoing professional development initiatives.
• Proactively identified and resolved potential conflicts or delays in the dispatch process, ensuring minimal disruption to operations.
• Performed routine administrative work with customer assistance, cashiering and data.
• Improved accuracy in billing processes by diligently reviewing invoices for errors before submission to accounting departments.
• Appeared in court for departmental actions related to witnessed dispatch and responder events.
• Supported inventory control efforts by accurately tracking incoming shipments from suppliers and outgoing deliveries to customers.
• Received and processed 9-I-I emergency calls to dispatch emergency services.
• Developed strong relationships with carriers and negotiated favorable rates to minimize transportation costs.
• Generated reports to track deliveries and maintain proper records and documentation.