Tiwanja Gasparotto

• Answering & directing phone calls.
• Liaising with medical aids.
• Submitting claims.
• Invoicing and pricing of products.
• Purchasing of over-the-counter stock.
• Liaising with sales reps.
• Physical stock takes.

• Developing meaningful relationships with customers to maintain loyalty.
• Optimising logistics of product delivery through utilising available resources and transportation. Prioritising of customer urgency was factored into this role.
• Consignment stock control, i.e. monitoring of quantities consumed, maintaining of replenishment levels in line with customer demand and their preferred storage space.
• Liaising with production to ensure sufficient stock was readily available for local customers.
• Monitoring of stock levels at branches nation-wide ensuring they had appropriate levels of product to service our customers in other regions.
• Through negotiations with customers, determining preferential pricing

based on parameters set by senior management with the aim of creating maximum gross profit attainable.

• Creating sales orders on Forth shift software and invoicing customers.
• Selling of slow-moving stock through customer liaison.
• Attending to 'walk-in' customer requirements (sales and samples).
• Successfully completed accurate SADC (South African Developing Community) certificates for export containers to Ethiopia, Kenya, and Nigeria.
• Overseeing and supervising of packaging of products for export, maximising on container space available and ensuring all export packaging criteria were met e.g. fumigation of pallet and adequate wrapping of pallets in view of the precarious nature of container shipment.
• Assisting walk in COD customers from Zambia ,Zimbabwe and Namibia with colour matches, price negotiations and cash payment (to the value of R100,000).

• Booking flights and accommodation for sales team.
• Arranging meetings and lunch for board meetings.
• Supervising cleaning lady.
• Update managing reports (Three managers & Director)
• Creating Power Point presentations for Shareholders meetings.
• Responsible for calculating and updating the weekly overtime reports (clocking times were manually).
• The consumable usage and reports were my responsibility.
• Capturing orders, Invoicing and keeping record of deliver notes.
• Updating Price lists.
• Operating switchboard for four branches (150 lines).
• Prepare PowerPoint presentations for board meetings.
• Updating amended formulas from the lab on the ISO system.

• Responsible for creating spreadsheets for board meetings according to time and dates to improve the overall management of over time (eight trucks & drivers).

Support students to understand how to solve mathematical problems for themselves using examples as a guide.

Maintaining filing system for every student.

Completing records and reports on students' progress monthly (152 students).