Summary
Overview
Work History
Education
Skills
Timeline
Generic

Titswalo Nelzar Malatji

Administrator
Tzaneen,LP

Summary

Dynamic administrative professional with a proven track record at the Department of Justice, excelling in document preparation and advanced communication. Recognized for enhancing office efficiency through innovative filing systems and exceptional time management. Adept at multitasking and fostering strong relationships, contributing to successful team outcomes and streamlined operations.

Overview

13
13
years of professional experience
6
6
Languages

Work History

Senior Administration Clerk

Department of Justice
06.2011 - 08.2022
  • Established strong working relationships with colleagues, vendors, and clients through consistent communication and professional demeanor.
  • Developed comprehensive training materials for new hires, expediting the onboarding process and fostering success within the team.
  • Maintained organized filing systems for easy access to information, improving overall departmental efficiency.
  • Implemented quality control measures for incoming documents, significantly reducing inaccuracies and enhancing data integrity.
  • Provided exemplary customer service to internal and external clients, resolving issues promptly and professionally.
  • Improved office efficiency by streamlining administrative processes and implementing time-saving procedures.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Compiled and analyzed data to produce reports.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.

Secretary

IHN Music
02.2010 - 10.2010
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Supported project management activities, contributing to timely completion of key initiatives.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Improved document management with introduction of new digital archiving system.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Established administrative work procedures to track staff's daily tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.

Secretary

Hehlisa Consultant & Development
04.2009 - 12.2009
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained electronic filing systems and categorized documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Improved office workflow by redesigning document submission process.

Education

High School Diploma -

Hoerskool Ben Vorster
Tzaneen
04.2001 -

Skills

Strong organization

Document preparation

Vendor negotiation

Time management mastery

Meeting facilitation

Records management

Office software expertise

Advanced communication

Filing systems

Expert multitasking

Data analysis proficiency

Calendar management

Timeline

Senior Administration Clerk

Department of Justice
06.2011 - 08.2022

Secretary

IHN Music
02.2010 - 10.2010

Secretary

Hehlisa Consultant & Development
04.2009 - 12.2009

High School Diploma -

Hoerskool Ben Vorster
04.2001 -

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