Tiro Lawrence Kolotse
Social Worker
Kimberley
Summary
Self-motivated, good decision maker, work well under pressure independently and with a team. Hard worker, High Ethical Standards, energetic and correlate well with people. Over 2 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
3
3
years of professional experience
4
4
Languages
Work History
General Courier
Ram Transport
Kimberley
04.2025 - Current
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients. delivering over 100 parcels per day.
INTERN SOCIAL WORKER
SOUTH AFRICAN POLICE SERVICE
Kimberley
03.2023 - 03.2024
- Provide reactive, therapeutic, and proactive, developmental social work interventions to SAPS personnel to promote a balanced lifestyle.
- Offer trauma debriefing, counseling, and guidance to police officers and their immediate families.
Education
Bachelor of Social Work - Human Sciences
UNIVERSITY OF SOUTH AFRICA
Pretoria, South Africa01-2022
NATIONAL SENIOR CERTIFICATE - ENGLISH, SETSWANA, MATHEMATICAL LITERACY, LIFE ORIENTATION, GEOGRAPHY, HISTORY, LIFE SCIENCES
TSWAING HIGH SCHOOL
Pretoria, South Africa01-2010
Skills
Attention to confidentiality
Presentation and facilitation
Professional counseling
Communication
Problem-solving
Ability to market service
Negotiating
Planning and organizing
Working independently
Customer service
Client needs assessment
MS office
Client advocacy
Crisis assessment
Crisis intervention
Analytical thinking
References
- MAKHOSI, MKHIZE, SOCIAL WORK SUPERVISOR, 053 836 5900, 0718988812, SOUTH AFRICAN POLICE SERVICE
- KELEBOGILE, DONGOLO, CONTACT PERSON (SOCIAL WORKER), 0538724000, 0609788037, DEPARTMENT OF SOCIAL DEVELOPMENT (KIMBERLEY), KIMBERLEY
- KGOMOTSO, BESSIE, MENTOR (SOCIAL WORKER), 079 587 1204, SOUTH AFRICAN POLICE SERVICE
- LUCKY, MPULO, LIFE COACH, 0732328818
Interests
READING AND PLAYING SOCCER
OTHER ACHIEVEMENTS
- CARE WORKER CERTIFICATE: MARCH 2011
- BASIC ADULT CPR CERTIFICATE: APRIL 2011
- SOCIAL WORK SUPERVISION AND MANAGEMENT: MAY 2023
- FORMAL TRAUMA DEBRIEFING: JULY 2023
- HUMAN RIGHTS IN POLICING: SEPTEMBER 2023
Timeline
General Courier
Ram Transport
04.2025 - Current
INTERN SOCIAL WORKER
SOUTH AFRICAN POLICE SERVICE
03.2023 - 03.2024
Bachelor of Social Work - Human Sciences
UNIVERSITY OF SOUTH AFRICA
NATIONAL SENIOR CERTIFICATE - ENGLISH, SETSWANA, MATHEMATICAL LITERACY, LIFE ORIENTATION, GEOGRAPHY, HISTORY, LIFE SCIENCES
TSWAING HIGH SCHOOL