Tinyiko Banyini

Team Management: Lead, motivate, and coach a team of merchandisers to deliver exceptional customer service and meet sales goals.

• Conduct regular team meetings to communicate goals, share updates, and address any issues or concerns.
• Train team members on product knowledge.

Customer Service: Ensure all customers receive a positive and personalized shopping experience.

• Handle escalated customer inquiries or complaints, resolving issues promptly and professionally.
• Maintain a welcoming and organized store environment to enhance customer satisfaction.

Inventory and Merchandising: Oversee inventory management, including stock replenishment, inventory accuracy, and merchandising standards.

• Collaborate with the store manager to plan and execute product displays, promotions.
• Monitor stock on hand.

Operational Efficiency:

• Conduct regular audits and checks to ensure store cleanliness, product quality, and adherence to visual merchandising standards.