Accomplished IT professional with over five years of progressive experience in IT infrastructure, cloud management, and data science. Proven expertise in AWS Cloud FinOps, Azure, Microsoft 365, and network project management, with a strong focus on cost optimization, security, and system performance. Combines technical proficiency in Python, SQL, data driven strategies and cloud platforms with project leadership and cross-functional collaboration to drive operational efficiency and business growth. Adept at translating complex technical requirements into actionable solutions that align with organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead IT Support Engineer
IMCD
10.2023 - Current
Oversee the implementation and maintenance of the company's IT infrastructure, including hardware, software, networks, and telecommunications systems.
Knowledge of Windows troubleshooting tools
Develop and implement IT policies using Microsoft Intune and Mobile Device Management and procedures to ensure the security and integrity of the company's data and systems.
Identify and implement cost-effective IT solutions to meet the company's current and future needs.
Provided programmatic leadership for the department, overseeing department recruitment, placement, and budget management.
Collaborate with other departments to understand their IT requirements and provide strategic guidance and support.
Stay up to date with the latest trends and developments in IT and recommend new technologies and approaches to improve efficiency and productivity.
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.
Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best-possible service and value for business needs.
Manage and configure endpoint protection settings.
Integrate Intune with Azure Active Directory for identity management.
Implement and manage access controls and authentication policies.
Data Science Lecturer
EDUVOS University
08.2024 - Current
Design and deliver comprehensive course materials on topics such as machine learning, data visualization, statistical modelling, and big data technologies.
Guide undergraduate and postgraduate students in implementing data-driven solutions using Python, SQL, NoSQL databases, MongoDB, Neo4j and other industry-standard tools.
Develop and evaluate assessments, projects, and practical assignments to measure students' understanding of core data science concepts.
Supervise academic research and capstone projects, enabling students to solve real-world problems using data science methodologies.
Provide mentorship and career guidance to students aspiring to enter data analytics, AI, and related industries.
Conduct workshops, seminars, and training sessions on emerging trends in data science, including deep learning, cloud computing, and data ethics.
Contribute to academic research, authoring and publishing papers on advanced data science techniques and their applications.
AWS Cloud FinOps Administrator
First Distribution
10.2021 - 09.2023
Implemented and maintained AWS security best practices, including IAM policies, security groups, and encryption.
Managed and monitored AWS services and resources, ensuring high availability, security, and performance.
Optimized AWS resource usage and cost by monitoring resource utilization, identifying areas of inefficiency, and recommending cost-saving measures. Implemented cost management tools and techniques, such as rightsizing instances, reserved instances, and usage monitoring.
Collaborated with other IT teams to integrate AWS services with existing systems and applications.
Created and maintained documentation for the AWS environment, including architecture diagrams, configuration details, and best practices.
Provided AWS technical support for internal teams and partners, handling level 100 & 200 support queries.
Developed and implemented backup and disaster recovery strategies to safeguard critical data and ensure business continuity.
Collaborated with development teams, system administrators, and other stakeholders to support their AWS infrastructure requirements.
Performed performance testing and configuration of the Cloud Health account.
Facilitated all AWS quoting, tenant/subscription creation, and operational queries.
Built reports from data files and supported the sales team to close deals.
Network Project Manager
Chomza Technologies
01.2020 - 09.2021
Coordinated the implementation of network infrastructure and security systems, overseeing project progress and resolving issues.
Developed project plans, schedules, and budgets, managing dependencies and escalating critical issues.
Designed network infrastructure and topology, while overseeing cloud network servers for intrusions and cyberattacks.
Implemented change management strategies to minimize disruption during network upgrades.
Ensured comprehensive project documentation and drove continuous improvement in project methodologies.
Expanded the client base by 60% and led collaborative project programs with 10+ partners, significantly increasing revenue and international recognition.
IT Technician
Chomza Technologies
02.2019 - 12.2019
Provided technical support to end-users, diagnosing and resolving hardware, software, and network issues.
Installed, configured, and maintained IT equipment, while managing user accounts and access rights.
Assisted in the planning and implementation of IT projects, upgrades, and rollouts, adhering to security protocols.
Documented support activities and performed routine maintenance, including system updates and backups.
Kept up to date with the latest technologies and industry trends to support evolving IT needs.
Education
Master of Science - Computer Science
North-West University
Bachelor of Science Honors - Computer Science
North-West University
Bachelor of Science - Computer Science - Electronics