Tinkerbell Gliksman
Account Manager
JOHANNESBURG
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Executive Consultant
J2 Adventures
JOHANNESBURG
08.2022 - 02.2023
- Analyzed problematic areas to provide recommendations and solutions.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Renegotiated outsourcing contracts to save considerable costs.
- Onboarded and managed new client accounts to boost retention rates.
Sales and Marketing Executive
Stratfin Solutions
JOHANNESBURG
02.2021 - 07.2022
- Evaluated and monitored promotional activities to confirm adequate return on promotional funds.
- Evaluated market data to develop and create business strategies and marketing plans.
- Sourced advertising opportunities to place adverts in press and social media.
- Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
- Used networking, coldcalling and referrals to identify prospective accounts and generate new leads.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Retention Specialist
Key Capital Marketing
JOHANNESBURG
07.2018 - 11.2020
- Documented performance review schedule and monitored management for timely completion.
- Implemented employee incentive programs to promote positive work culture and increase retention.
- Developed new strategies for customer retention activities.
- Reviewed successes and failures to learn from previous mistakes.
- Delivered prompt service to prioritize customer needs.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Education
High School Diploma -
King David
Johannesburg 01.2001 - 12.2006
Skills
Client Relationships
Timeline
Executive Consultant
J2 Adventures
08.2022 - 02.2023
Sales and Marketing Executive
Stratfin Solutions
02.2021 - 07.2022
Retention Specialist
Key Capital Marketing
07.2018 - 11.2020
High School Diploma -
King David
01.2001 - 12.2006
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