Training & Development and Operations professional with strong experience across functions including administration, supply chain support, fleet and asset management, compliance, governance, and service delivery. Qualified in OD‑ETDP (NQF 5) with practical experience in facilitation, assessment, moderation coordination, and learning support within TETA and MerSETA environments. Skilled in operational leadership, reporting, stakeholder communication, and workforce development.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Freelance ETDP Consultant
TETA & MerSETA
Germiston
01.2025 - Current
Facilitate training and support learner development.
Conduct assessments and coordinate moderation.
Prepare Portfolio of Evidence, training documentation, and compliance reports.
Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
Generate reports detailing findings and recommendations.
Deliver presentations to stakeholders.
Evaluate staff performance and provided coaching to address inefficiencies.
Manager: Transport Operations
Imperial Logistics RFDC (DP World)
Alberton
05.2019 - 10.2025
Led operational teams and supervised staff performance.
Ensured compliance with RTMS, OHS, and SOPs.
Oversaw fleet roadworthiness and maintenance.
Facilitated driver training and assessments.
Managed operational risk, KPIs, and reporting.
Maintained customer communication and service delivery.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Reduced lead times for product deliveries through effective supplier management and communication strategies.
Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
Improved, standardized and documented planning and scheduling processes.
Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
Oversaw demand planning and logistics.
Formulated demand planning and generated supply chain management metrics.
Supervised staff members tasked with handling materials management, planning, purchasing, and customer service duties.
Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
Fleet Manager
Barloworld Transport
Alberton
11.2018 - 04.2019
Managed site operations, compliance, and fleet maintenance.
Coordinated driver training and performance monitoring.
Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
Optimized supply chain efficiency for improved product delivery and reduced lead times.
Collaborated with other departments to improve overall supply chain efficiency.
Optimized supply chain management, reducing waste and increasing overall profitability.
Collaborated with internal teams to optimize supply chain operations, improving overall productivity.
Implemented inventory control measures to minimize losses and improve overall supply chain efficiency.
Streamlined communication channels with suppliers, improving supply chain efficiency and reducing project delays.
Implemented risk mitigation strategies to minimize potential disruptions in the supply chain.
Fleet Controller
Barloworld Transport
Germiston
07.2017 - 10.2018
Monitored fleet via MiX Telematics.
Managed driver fatigue, compliance, and route optimisation.
Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
Managed daily fleet operations to guarantee optimal utilization of resources and minimize downtime.
Reduced fuel consumption for cost savings with regular vehicle maintenance and driver training programs.
Improved fleet efficiency by implementing strategic route planning and scheduling systems.
Enhanced on-time delivery rates by closely monitoring fleet performance and addressing issues promptly.
Conducted regular safety meetings to reinforce best practices among drivers and promote a culture of safety within the organization.
Performed administrative duties such as payroll, driver counseling and accident reviews.
Carried out thorough accident investigations to determine root causes and implement corrective actions aimed at preventing future incidents.
Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
Trained drivers to manage time effectively, improving overall mileage performance.
Operations Administrator
Barloworld Transport
Germiston
07.2014 - 07.2018
Managed operational documentation and reporting.
Collaborated with various teams to develop cross-functional solutions for operational challenges.
Assisted with documenting key processes and procedures and security protocols.
Facilitated collaboration across departments fostering teamwork resulting in successful completion of complex projects.
Supported Operations team by handling all administrative tasks.
Enhanced communication between departments through regular meetings, reports, and updates.
Maintained accurate records related to personnel information ensuring confidentiality at all times.
Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
Implemented performance metrics to monitor team success, using data-driven insights to drive continuous improvement efforts.
Streamlined operations by implementing efficient processes and procedures for administrative tasks.
Administration Assistant/ Service Advisor
Bosch Service Centre
Alberton
10.2011 - 07.2014
Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
Education
Certificate - Training & Development
OD-ETDP
Randburg, South Africa
04.2001 -
Certificate - Training & Development
University of Cape Town
Cape Town, South Africa
04.2001 -
Bachelor's Degree - Transport & Logistics Management
UNISA
Johannesburg, South Africa
04.2001 -
ICDL Computers - Computer Applications
Speciss College
Harare, Zimbabwe
04.2001 -
Certificate of Technical Studies - Automotive Electrics
Harare Polytechnic
Harare, Zimbabwe
04.2001 -
LCCI Marketing Diploma - Marketing Management
Speciss College
Harare, Zimbabwe
04.2001 -
Skills
Operations analysis
Business planning
Performance tracking
Customer relationship management
Work Planning and Prioritization
Client engagement
Quality assurance
Assessments
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
OD-ETDP
07-2025
Freelance ETDP Consultant
TETA & MerSETA
01.2025 - Current
Manager: Transport Operations
Imperial Logistics RFDC (DP World)
05.2019 - 10.2025
Fleet Manager
Barloworld Transport
11.2018 - 04.2019
Fleet Controller
Barloworld Transport
07.2017 - 10.2018
Operations Administrator
Barloworld Transport
07.2014 - 07.2018
Administration Assistant/ Service Advisor
Bosch Service Centre
10.2011 - 07.2014
Certificate - Training & Development
OD-ETDP
04.2001 -
Certificate - Training & Development
University of Cape Town
04.2001 -
Bachelor's Degree - Transport & Logistics Management
UNISA
04.2001 -
ICDL Computers - Computer Applications
Speciss College
04.2001 -
Certificate of Technical Studies - Automotive Electrics
Harare Polytechnic
04.2001 -
LCCI Marketing Diploma - Marketing Management
Speciss College
04.2001 -
Additional Information
National Certificate: OD‑ETDP (NQF 5)
115753: Conduct Outcomes‑Based Assessment
115759: Conduct Moderation of Assessment
Facilitation of learning and workplace coaching
Assessment and PoE preparation
Moderation coordination and evidence management
Training documentation, reporting, and SETA compliance
Freelance HR & Admin Consultant at Manufactures, IT Services, Solar ProjectsFreelance HR & Admin Consultant at Manufactures, IT Services, Solar Projects
Business Analyst | Project Manager | Freelance Consultant at 21st Century Expo GroupBusiness Analyst | Project Manager | Freelance Consultant at 21st Century Expo Group