Tinashe Enos Dzihwema
Implementation Consultant I SAP I DAYFORCE
Quatre Bornes
Summary
Well-traveled Implementation Consultant with 6 years helping clients enhance businesses through careful introduction of advanced SAP and Dayforce WFM solutions. Satisfied only when customers successfully integrate new hris systems and improve operations. Provides streamlined, timely operational augmentations with minimal service interruptions. Skilled at helping customers obtain maximum return on investment (ROI) through cost-effective implementation of new equipment. Dedicated to remaining present and available through full implementation cycle. Never takes clients' budgets for granted. Keen to rapidly and effectively help businesses grow through technological augmentation.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Implementation Consultant
Ceridian Mauritius
Quatre Bornes
11.2021 - Current
- Reduced process lags and improved productivity by implementing industry best practice in business solutions
- Collaborated with team members to confirm timely and accurate delivery and implementation of customer orders.
- Studied customers' business processes to customize implementation measures for minimal disruption to operations.
- Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.
- Offered client training services via zoom interaction to streamline onboarding process for newly implemented system solution.
- Authored user documentation to help train client personnel on newly-implemented system.
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Identified discrepancies to devise and initiate cost-effective solutions.
- Documented specialized data and requirements to address business demands.
- Handled incoming calls daily while providing excellent customer service
- Designed planning and messaging strategies for implementation projects, maintaining on-time completion rate of 90%
SAP HCM Functional Consultant
ALU TECHNOLOGIES
Harare
10.2019 - 10.2021
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
- Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
- Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
- Solved functional and technical obstacles and worked closely with project team from different streams.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
- Configured and customized SAP modules to align with client business processes.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Executed and managed over 5 successful SAP implementation projects for large enterprises
SAP HCM Functional Consultant
TTCS GLOBAL
Harare
03.2016 - 06.2019
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
- Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
- Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
- Solved functional and technical obstacles and worked closely with project team from different streams.
- Executed over 5 successful SAP implementation projects for large enterprises.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
- Configured and customized SAP modules to align with client business processes.
- Conducted research and analysis to determine current and future SAP trends.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Education
Bachelor of Social Science Honors - Psychology
University of Fort Hare
Alice, South Africa 02.2014 - 12.2014
Bachelor of Social Work - Social Sciences
University of Fort Hare
Alice, South Africa 01.2010 - 04.2013
Skills
Training Procedure Implementation
Certification
SAP HANA IMPELENTATION IN A NUTSHELL.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Implementation Consultant
Ceridian Mauritius
11.2021 - Current
SAP SUCCESSFACTORS EMPLOYEE CENTRAL CERTIFIED ASSOCIATE
03-2020
SAP HCM Functional Consultant
ALU TECHNOLOGIES
10.2019 - 10.2021
SAP HCM Functional Consultant
TTCS GLOBAL
03.2016 - 06.2019
Bachelor of Social Science Honors - Psychology
University of Fort Hare
02.2014 - 12.2014
Bachelor of Social Work - Social Sciences
University of Fort Hare
01.2010 - 04.2013
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