Tinashe Allen Mujati
Johannesburg
Summary
Outcome-driven IT Business Analyst with strong technical skills of more than 4 years successfully providing highly integrated business solutions in major projects at Exxaro Mining, Nedbank, Uniliver, Exxaro and Santam Insurance; boosted with 15+ years of client services in different sectors including retail, corporate services, and telecommunications. An adaptable professional with strong collaboration and communication skills in a team environment. Great understanding of the re-engineering processes, requirements elicitation, and mapping of business processes for both functional and non-functional requirements in Agile Software Development Life Cycle methodologies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Analyst
Dake IT Solutions
Exxaro Mining Company (South Africa)
03.2022 - Current
- Conducts Analysis of AS-IS processes and define TO-BE Solutions
- Identifies client organization's strengths and weaknesses and suggests areas of improvement
- Conduct JAD sessions, reviews and edits requirements, specifications, business processes and recommends effective solutions
- Works closely with relevant stakeholders to identify required changes
- Document Agile Epics and schedule user stories into sprints
- Initiates Daily Stand-Ups with project team regularly to review project deliverables and deadlines
- Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
- Develops functional specifications and system design specifications
- Ensures issues are identified, tracked, reported on, and resolved in a timely manner
- Drafts Technical Recommendations and Test Case Scenarios
- Leads internal testing efforts with development team and UA Testing with client
- Communicates effectively needed changes to development team
- End to End Project Execution and assists in enforcement of project deadlines and schedules
- Make sure the Development Team consistently delivers high-quality services and artifacts and applies project standards
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
- Manages client expectations effectively throughout the project life cycle and makes sure they are kept involved.
Business Analyst
PLP Group
Santam Insurance (South Africa)
01.2018 - 02.2022
- Built an employee personal assistant and concierge service application called Yell For Yellow
- The project is one of its kind in the insurance industry, more over in the corporate world.
Retail Area Manager
Decorland
Johannesburg, South Africa
01.2010 - 04.2013
- Transformed underperforming groups into profitable and productive teams
- Led, trained, and coached employees to consistently meet and exceed target KPIs
- Consistently achieved 80% sales increase over forecast
- Implemented new processes and procedures tactfully and with enthusiasm
- Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success
- Championed professional development and high performance by overseeing employee recognition program.
Business Analyst
PLP Group
Nedbank (South Africa)
- HeyNed Project: South Africa's first bank innovation to integrate a lifestyle enhancing virtual assistant into its banking program
- These life-enhancing digital solutions are expected to propel the highly rated, award-winning MoneyApp beyond the realm of banking with the exciting inclusion of two new features in the Nedbank Money app.
Education
BSc Honours - Computing -
University of South Africa, Florida Campus
01.2022
Bachelor of Science- Informatics -
University of South Africa, Florida Campus
01.2019
Skills
- Jira
- Aris
- Agile
- Supply Chain Management
- Data Analytics
- KPIs (SAP and Coupa Data)
- Lucid chart
- Drawio
- ArchiMate
- Protégé
- SQL
- C
- Python
- PowerBI
- UML
- Visio
- PowerApps
- Requirements gathering
- Advanced problem-solving skills
- Stakeholder relationship management
- Highly Organized
- Extreme Accountability and Ownership
- Business process improvement
- Technology architecture analysis
- Critical thinking
- Strategic decision-making
- Product development
- Project management
- Project Collaboration
- Project Management
- Program Implementation
- Planning And Execution
- Functional Requirements Specification (Frs)
- Systems Implementation
- Test Case Scenarios
- Client Engagement
- Customer Relationship Management
- Business Analysis
- Ms Powerpoint
- Microsoft Office Suite
Affiliations
Member, The Institute of IT Professionals South Africa (IITPSA)
References
To be provided when needed
Certification
- Google Project Management Certification
Timeline
Business Analyst
Dake IT Solutions
03.2022 - Current
Business Analyst
PLP Group
01.2018 - 02.2022
Retail Area Manager
Decorland
01.2010 - 04.2013
Business Analyst
PLP Group
BSc Honours - Computing -
University of South Africa, Florida Campus
Bachelor of Science- Informatics -
University of South Africa, Florida Campus
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