TINASHE NGWENYA

Function and Responsibilities:

• Engage and originate relationships with prospective corporate and institutional clients for Executive Search, leadership advisory, and retained mandate-based consulting services.
• Identify, qualify, and convert opportunities into formal Executive Search contracts and mandates, ensuring alignment with client leadership and organisational objectives.
• Lead end-to-end client engagement including needs analysis, mandate scoping, proposal development, fee structuring, and contractual closure.
• Facilitate strategic management and planning sessions for the business, ensuring clear articulation, documentation, and execution of deliverables across the following divisions: Executive Search, General Recruitment, Employee Wellness Services, HR Consulting and Strategy.
• Position Watershed Consulting as a trusted advisory partner in executive talent acquisition, organisational effectiveness, and people strategy.
• Build and maintain a sustainable new-business pipeline through targeted outreach, referrals, strategic partnerships, and professional networks.
• 2025 Wins: Successfully facilitated 2025 Strat session and achieved full sign off from management.
• Established long-term client relationships through consistent delivery of high-quality products and services.

• Expertly managed a ZAR 18m billing portfolio, achieving timely payment processing and boosting revenue by 15%.
• Led a 100-member pre-sales and post-sales support team, enhancing client retention rates.
• Expanded Sub-Saharan client base, significantly improving customer satisfaction and loyalty.
• Delivered strategic insights into Sub-Saharan Africa markets to inform client strategies.
• Resolved client issues promptly, ensuring high-quality customer service.
• Oversaw client invoicing, credit note issuance, and managed associated customer experiences.
• Contributed to the development of CRM procedures, policies, and standards tailored for Sub-Saharan Africa.
• Represented client interests at meetings to ensure strategic alignment.
• Collaborated with Finance for effective debt collection, maintaining fiscal health.
• Fostered and maintained robust relationships with clients and agencies.
• Prepared comprehensive Client Performance reports and Sales Matrices for Sub-Saharan Africa clientele.

• Successfully managed a 6-country portfolio, resulting in growth in client base and an increase in sales and a company's leader market position in Africa.
• Successfully led a team of in-country Business Development Executives to foster new business opportunities, leading to an expansion in-country territories.
• Liaising with the Business Development Director, Sales and Marketing Director/Chief Operating Officer to action specific sales tasks and analysis necessary for reporting and promotion.
• Great responsibility for the development of the existing and launching of specific projects within the territory, resulting in exceeding budgets and growing client base.
• Managed and presented insight into country markets for Quarterly management meetings to inform decision-making processes.
• Aggressively drove sales initiatives in Zimbabwe, surpassing budget targets and setting new performance benchmarks.
• Earned promotion to Business Development Manager in recognition of outstanding leadership and performance.
• Led Zimbabwe to achieve the top position on the Alliance Media Group's Top Country Collection chart with an impressive 92% debt collection rate in 2013.
• Instrumental in Alliance Media Zimbabwe receiving the prestigious PMR award for Top Advertising Company in consecutive years, 2012 and 2013.

• Successfully managed a 6-country portfolio, resulting in growth in client base and an increase in sales and a company's leader market position in Africa.
• Successfully led a team of in-country Business Development Executives to foster new business opportunities, leading to an expansion in-country territories.
• Liaising with the Business Development Director, Sales and Marketing Director/Chief Operating Officer to action specific sales tasks and analysis necessary for reporting and promotion.
• Great responsibility for the development of the existing and launching of specific projects within the territory, resulting in exceeding budgets and growing client base.
• Managed and presented insight into country markets for Quarterly management meetings to inform decision-making processes.
• Aggressively drove sales initiatives in Zimbabwe, surpassing budget targets and setting new performance benchmarks.
• Earned promotion to Business Development Manager in recognition of outstanding leadership and performance.
• Led Zimbabwe to achieve the top position on the Alliance Media Group's Top Country Collection chart with an impressive 92% debt collection rate in 2013.
• Instrumental in Alliance Media Zimbabwe receiving the prestigious PMR award for Top Advertising Company in consecutive years, 2012 and 2013.

• Managing production, printing, and flighting schedules for Alliance Media Group across all territories with a 90% success and on-time flighting rate.
• Negotiated terms with suppliers, ensuring contracts based on square meter volume, reducing costs of sales.
• Developed and implemented strategic plans and delivery targets to in-country teams, ensuring consistency and channel efficiency.
• Worked with clients to manage workflow processes, setting clear expectations for delivery timelines.
• Reported monthly on workflow production status to the Group Finance Manager, aligning with client campaign objectives.