Tina Gaxa
Customer Service Agent
Durban Central
Overview
8
8
years of professional experience
Work History
Till Packer
Boxer
11.2016 - 10.2017
- Packed the goods in bags or arrange them neatly in a storage trolley for the consumer to carry comfortably out if the shop
Assistant Teacher
Emfundweni JSS
10.2021 - 09.2022
- I helped learners with their educational and social development; maintain a safe, secure and clean classroom environment; oversee learners out of the classroom and during lunch breaks; supervise group activities of learners and carry out administrative tasks as required by the school
Customer Service Agent
Sasol Rewards Programme Contact Centre
09.2023 - Current
- Problem solving
- Communication
- Active listening
- Sasol rewards knowledge
- Patience
- Tenacity
- Adaptability
Education
Certificate of Completion - The Fundamentals of Digital Marketing
Google Digital Skills for Africa
10.2022 - 10.2022
Certificate of Completion - Azure Fundamentals - AZ-900
Nedbank + Microsoft Digital Skills Training Programme
Undergraduate - High Certificate
University Of South Africa
Grade 12 - Completed
Northbury Park Secondary School
Skills
Good analytical and planning skills
Good accuracy and attention to details
Excellent problem analysis
Excellent judgement according to the situation
Communication skills
Interpersonal relation skills
Flexibility
Career Overview
- Till Packer, Boxer, Durban, 11/01/16, 10/31/17, Packed the goods in bags or arranged them neatly in a storage trolley for the consumer to carry comfortably out of the shop.
- Assistant Teacher, Emfundweni JSS, Umzimkhulu, 10/01/21, 09/30/22, Helped learners with their educational and social development., Maintained a safe, secure and clean classroom environment., Oversaw learners out of the classroom and during lunch breaks., Supervised group activities of learners., Carried out administrative tasks as required by the school.
- Customer Service Agent, Sasol Rewards Programme Contact Centre, Mount Edgecombe, 09/01/23, Present, Problem solving., Communication., Active listening., Sasol rewards knowledge., Patience., Tenacity., Adaptability.
Timeline
Customer Service Agent
Sasol Rewards Programme Contact Centre
09.2023 - Current
Certificate of Completion - The Fundamentals of Digital Marketing
Google Digital Skills for Africa
10.2022 - 10.2022
Assistant Teacher
Emfundweni JSS
10.2021 - 09.2022
Till Packer
Boxer
11.2016 - 10.2017
Certificate of Completion - Azure Fundamentals - AZ-900
Nedbank + Microsoft Digital Skills Training Programme
Undergraduate - High Certificate
University Of South Africa
Grade 12 - Completed
Northbury Park Secondary School