Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Timothy Mark Mason

Senior Flight Operations Coordinator
Kempton Park

Summary

Proven Flight Operations Coordinator with a track record of enhancing operational efficiency at Airlink. Leveraged Microsoft Excel and exceptional communication skills to streamline flight coordination and minimize disruptions, achieving significant improvements in team collaboration and incident management. Demonstrates a strong ability to adapt, prioritize, and lead under pressure, ensuring safety and compliance in high-stakes environments.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Flight Operations Coordinator

Airlink
12.2022 - Current
  • Responsible Manager: Hannes Botes 072 268 9070
  • Played integral role in irregular operations during day of operations, contributing valuable insights from flight following perspective.
  • Minimized disruptions caused by unforeseen circumstances through effective contingency planning and resource allocation.
  • Maintained high level of situational awareness during irregular operations, providing critical information for decision-making processes.
  • Supported incident management efforts through diligent documentation and timely reporting of irregular occurrences during flights.
  • Reduced operational delays through proactive monitoring of weather conditions and providing timely updates to relevant parties.
  • Enhanced flight following efficiency by streamlining communication between pilots, dispatchers, and operations control.
  • Coordinated with crew members to promptly address any potential issues or concerns during flights, ensuring that safety remained top priority.
  • Participated in regular training sessions to maintain up-to-date knowledge of industry best practices and regulatory changes, enabling continuous improvement within Flight Operations team.
  • Assisted in development and implementation of flight following procedures that enhanced operational efficiency.
  • Aided crew scheduling department in managing last-minute changes, resulting in minimal disruptions to flight operations.
  • Fostered strong relationships with key service providers such as ACSA personnel and fuel providers to foster smooth operations especially in times of irregular operations
  • Oversaw fueling, cargo management, and departure of aircraft at busy airport facilities with as many as 270 daily flights.
  • Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Enhanced flight operations efficiency by streamlining communication between pilots, crew, and ground staff.
  • Assisted with new operational requirements addressed to flight operations coordinators
  • Allocated and updated slots with team coordination for scheduled flights on day of operations

Geospatial Data Analyst

Google Street View
08.2021 - 06.2022
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Analyzed previously captured visual data leading to more informed strategy development.
  • Enhanced mapping accuracy by collecting geospatial data
  • Provided expert guidance to colleagues on best geospatial analysis, and data management.
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Boosted company reputation through excellent driving record free from accidents or violations over extended period of time.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing professional image for the company at all times.
  • Oversaw safe handling and delivery of highly confidential raw data on encrypted solid state drives
  • Assisted over-seas managers with e local road law and official road markings to track drivers average speed and predict time allocation for distances to map

General Laborer

K-System Foils
01.2021 - 07.2021
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Assisted team members with tasks that require group effort.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or material.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.
  • Complied with all regulatory requirements for waste disposal and hazardous material handling procedures, protecting the environment from potential harm.
  • Supported project managers by providing accurate information regarding task completion status, ensuring smooth workflow coordination between teams.

Cargo Handler

Fly Jetstream
03.2018 - 07.2019
  • Completed safe and timely specialty handling services such as inspections and special cargo management.
  • Met aircraft configurations by security cargo and mail on pallets and in place.
  • Inspected chemicals, weaponry and other hazardous cargo documentation.
  • Upheld strict confidentiality standards when working with sensitive information related to customers, shipments, or proprietary company data to maintain trust and protect business interests.
  • Directed ground crews in loading and unloading of aircraft cargo or baggage.
  • Strengthened relationships with clients by maintaining clear communication channels, providing updates on shipment statuses, and promptly addressing any concerns that arose during transportation.
  • Maintained high standards of safety by adhering to regulations, guidelines, and best practices for cargo handling operations.

Operations Assistant

Blue Chip Flight School
08.2017 - 03.2018
  • Provided administrative support with accurate document preparation and data entry.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Assisted with facility scheduling and customer service.
  • Managed and maintained file system covering expenses, reports, and support documentation.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.

Education

Commercial Pilots License - Pilot And Flight Crew

South African Civil Aviation Authority
Midrand
01.2024 - Current

High School Diploma -

Marais Viljoen Highschool
Alberton
01.2016 - 12.2016

Remote Pilot License - Aviation

Cortac Aviation
Alberton
10.2020 - 11.2020

Private Pilots License - Pilot And Flight Crew

Blue Chip Flight School
Wonderboom
06.2017 - 03.2018

Skills

  • ○Microsoft Word
  • ○Aircraft operations procedures
  • ○Problem-Solving
  • ○Microsoft Excel
  • ○Excellent Communication
  • ○Teamwork and Collaboration
  • ○Planning and Coordination
  • ○Flexible and Adaptable
  • ○Active Listening
  • ○Multitasking Abilities
  • ○Critical Thinking
  • ○Computer Literacy
  • ○Base Radio
  • ○Two Way Radio
  • Accomplishments

    • Achieved more efficient and accurate handovers by introducing an interactive and improved microsoft excel sheet
    • Assisted with the improvement of a microsoft excel spreadsheet that transposes the day of operations schedule from software to paper
    • Was part of the Operations Control team that achieved a 96% on-time-performance rating for Airlink
    • Worked with a software coordinator to extract data that assisted Ground Operations with the finalization of previous days schedule
    • Collaborated with team of three in the development of an internal training manual for Flight Operations Coordinators

    Timeline

    Commercial Pilots License - Pilot And Flight Crew

    South African Civil Aviation Authority
    01.2024 - Current

    Flight Operations Coordinator

    Airlink
    12.2022 - Current

    Geospatial Data Analyst

    Google Street View
    08.2021 - 06.2022

    General Laborer

    K-System Foils
    01.2021 - 07.2021

    Remote Pilot License - Aviation

    Cortac Aviation
    10.2020 - 11.2020

    Cargo Handler

    Fly Jetstream
    03.2018 - 07.2019

    Operations Assistant

    Blue Chip Flight School
    08.2017 - 03.2018

    Private Pilots License - Pilot And Flight Crew

    Blue Chip Flight School
    06.2017 - 03.2018

    High School Diploma -

    Marais Viljoen Highschool
    01.2016 - 12.2016
    Timothy Mark Mason Senior Flight Operations Coordinator