Summary
Overview
Work History
Education
Skills
Custom
Personal Information
Timeline
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Tiisetso Mosoane

Tiisetso Mosoane

Johannesburg

Summary

Accomplished professional with expertise in budgeting and forecasting, cost management, and variance analysis. Demonstrates strong cost and budget negotiation skills, coupled with analytical and technical know-how. Proven track record in general management, team and operations management, and communication strategy. Adept at building comprehensive reports, fostering teamwork, and delivering results in high-pressure environments. Possesses excellent troubleshooting skills, strategy formulation and execution capabilities, query resolution proficiency, and stakeholder management expertise. Known for an inquisitive mind that thrives on analytics and collaboration.

Proactive individual with strategic mindset and strong analytical and leadership abilities. Skilled in financial management and team collaboration, ensuring smooth operations and goal achievement. Poised to drive significant business growth and operational improvements in the enablement role. The aim is to boost company revenue through strategic planning and streamlined processes, ensuring customer satisfaction and business growth. Known for fostering collaborative work environment and leading teams towards achieving set goals.


Overview

16
16
years of professional experience
8052
8052
years of post-secondary education

Work History

Business Manager: Information Technology

African Bank
Midrand
03.2023 - 11.2024
  • The overall objective of the role is to ensure that strategic and operational business problems are accurately framed, understood, in line with established business analysis and process management practices in order to ensure outcomes meet business requirements.
  • In being customer centric, to create and maintain productive relationships with internal and external clients by providing advice and assistance.
  • Assist in furthering understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations.
  • Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings.
  • Build a positive image by aiming to exceed client expectations at all times.
  • Treat internal and external customers fairly at all times.
  • Manage and develop subordinate(s): Performance management in terms of contracting, reviews and poor performers, Training and development, Employee relations.
  • Manage people efficiencies through leave management, headcount budget, fixed term contracts, staff movements, secondments, staff utilization.
  • Take appropriate disciplinary measures as required.
  • Facilitate induction of new staff within one month of joining the organization.
  • Ensure a healthy working relationship between team and all other departments in terms of system functionality and business processes in the bank.
  • Ensure the processes and systems used adhere to Industry standards and compliance rules.
  • Provide constant feedback on status of changes to be implemented.
  • Ensure all changes are implemented on time and the operational impact has been assessed and properly catered for.
  • Conduct systems, processes, policies and procedures analysis and identify failure root causes and make necessary recommendations.
  • Conduct risk analysis and make necessary recommendations.
  • Review efficiencies of internal procedures and methodologies.
  • Prepare programme schedules, design execution life cycles, identify and manage associated risks.
  • Designing the standards of quality assurance, review the test results and measure solution fit.
  • Ensuring all changes are signed off as per the timelines agreed with IT.
  • Managing changes to be deployed and ensure that the relevant access has been allocated to the team to perform tests on the day of the deploy.
  • Ensuring that changes are communicated and prioritized within the business as well as the team.
  • Documenting defects and ensure that critical changes are prioritized and escalated if there are issues.
  • Attend prioritization meetings with IT and the business.

Business manager: CIB Credit Risk

Absa Capital
Sandton
06.2018 - 03.2023
  • The overall objective of the role is to assist the Business Unit Head in managing the overall Business and in fulfilling responsibilities.
  • Act as key advisor to the Integration Head providing knowledgeable review and recommendations.
  • Attend a multitude of forums, project and management meetings to stay up to date with operational conditions and provide early warning to the Integration Head of any probable issues and proposed solutions.
  • Evaluate, interpret and deliver only relevant information to the Integration Head.
  • Distribute issues to the correct level of operational management for resolution by identifying issue at hand and delegating to relevant team.
  • Act as initial point of entry for escalated queries and attend to queries or relaying the query to appropriate individuals when falling outside scope.
  • Ensure that decision-making within the business unit is dissolved to the lowest appropriate level to support the business objectives of empowering and growing the competence of line decision-makers.
  • Interface with the Integration Heads’ direct reports to understand the operating environment and to assist them to prioritise focus areas.
  • Approve Business proposals by reviewing, analysing and interpreting proposals presented in line with the mandate delegated by the Integration Head.
  • Continuously monitor the overall Business Performance (Finance, Risk, Compliance, Change, HR) of the business unit and advise of any possible deviations and corrective actions in rectifying these.
  • Oversee the management of the Head office to ensure smooth operations and that resources are available and operating effectively.
  • Prepare the key themes, presentations and reviews for the BU Head and assist with detailed content when required.
  • Prepare weekly management meetings and coordinate these.
  • Prepare cost reporting to each team level also highlighting key themes such as staff turnover and retention.
  • Encourage frequent knowledge sharing between team members.
  • Track the delivery of the team and achievements against the team’s annual goals.
  • Assist in the onboarding of any new staff. And assist with any technical difficulties the team could be experiencing and assist in interfacing with I.T to resolve the matter.
  • Where employees have moved into CIB Credit risk from other areas within the bank, ensure that the actual staff move is executed by HR.
  • Refining internal budgets more and specialised reporting internally; otherwise not provided by Finance.
  • Streamlining meetings and bringing more strategic focus and integrated reporting to EXCO.
  • Training the Personal assistants on payment processes and General ledger GL’s.

Acting Deputy Chief of Staff: Absa Group Office of the Chief Executive

Absa
Sandton
08.2020 - 10.2020
  • The overall objective of the role reported to the Head: Office of the CEO (HOC), where the Deputy Chief of Staff coordinated and advanced the work of the HOC, in driving operational efficiency and effectiveness within the Office of the CEO.
  • Working collaboratively with the HOC, ensure that the priorities, policy or strategy decisions taken by the CEO and Group ExCo are communicated to the appropriate audience in a timely manner and gauge the understanding and commitment from the audience with a view to appropriate responses.
  • Evaluate, interpret and deliver relevant reports, correspondence and information to the Chief Executive.
  • Support the successful resolution of all client/customer, stakeholder and colleague related matters as and when they arise.
  • Support general coordination in the Office of the Chief Executive.
  • Manage high-priority projects.
  • Build and maintain successful working relationships with all members of the Group Executive Committee and their respective teams.
  • Gather, investigate, research, analyze, and/or study information affecting the strategy or operations of Absa group, and participate in institutional planning, policy development, and problem resolution as a member of senior staff.
  • Anticipate, identify, and troubleshoot issues of concern or significance; exercise discretion to provide timely information and necessary updates across multiple stakeholders.
  • Ensure matters requiring the attention of executive leaders are thoroughly developed, researched and evaluated.
  • Respond to enquiries in a timely fashion.
  • Deputize for the HOC, where appropriate and when necessary.
  • Research, write, edit and/or coordinate preparation of special reports, briefings and presentations.
  • Prepare letters and other communications on behalf of the CEO and the HOC.
  • Coordinate and/or oversee the scheduling of strategic events, meetings and other requests to balance and address key institutional objectives.
  • Supports and sustain a culture of service, professionalism and continuous improvement in the Office of the CEO.
  • Perform miscellaneous job-related duties as assigned.

Business manager: CIB Compliance

Absa Capital
Sandton
10.2016 - 05.2018
  • The overall objective of the role is to assist the Business Unit Head in managing the overall Business and in fulfilling responsibilities.
  • Act as key advisor to the Integration Head providing knowledgeable review and recommendations.
  • Evaluate, interpret and deliver only relevant information to the Integration Head.
  • Act as initial point of entry for escalated queries and attend to queries or relaying the query to appropriate individuals when falling outside scope.
  • Continuously monitor the overall Business Performance (Finance, Risk, Compliance, Change, HR) of the business unit and advise of any possible deviations and corrective actions in rectifying these.
  • Oversee the management of the Head office to ensure smooth operations and that resources are available and operating effectively.
  • Contribute to the Business continuity plan and ensure that it is adhered to and when testing will be done, that the team is compliant.
  • OHS representative for the team and ensure that monthly OHS reporting is done, and also assist with any evacuation drills.
  • Prepare the key themes, presentations and reviews for the BU Head and assist with detailed content when required.
  • Prepare weekly management reports to report to our group counterparts on the activities in CIB.
  • Prepare cost reporting to each team level also highlighting key themes such as staff turnover and retention.
  • Encourage frequent knowledge sharing between team members.
  • Track the delivery of the team and achievements against the team’s annual goals.
  • Assist in the onboarding of any new staff. And assist with any technical difficulties the team could be experiencing and assist in interfacing with I.T to resolve the matter.
  • Where employees have moved into CIB Compliance from other areas within the bank, ensure that the actual staff move is executed by HR.
  • Refining internal budgets more and specialised reporting internally; otherwise not provided by Finance.
  • For instance Finance reports on Compliance as a whole whereas I have refined budgets per team to make it more efficient for them to manage and track.
  • Also refining the payment process and implementing team trackers and central payment trackers to make reconciliations to SAP at each month end easier.

Finance Business partner

Absa Capital
Sandton
03.2015 - 09.2016
  • Finance business partnering for various infrastructure areas (i.e. shared services). Overall function is to support each areas EXCO member from a Finance perspective and into translating their strategies into a Cost budget.
  • Interacting with EXCO members and servicing them and their business areas.
  • Preparing a management monthly report reporting and various cost packs per area with detailed variance analysis.
  • Holding monthly cost meeting per area to present costs and further understand the costs and also advise business on how to best maximise their budgets.
  • Posting various reallocation journals on SAP.
  • Preparing the budgets and forecast per area and also preparing the EXCO member on negotiating the budget with counterparts at an EXCO meeting.
  • Reporting on Headcount numbers per area, monthly and reporting variances to pre-set targets.
  • Investigating and understanding the Inward Transfer pricing charges per area; and setting up outward transfer pricing charges per area.
  • Collaboration with other teams such as the Africa teams, or Transfer pricing teams.
  • Setting up the relevant Exchange control approvals for Economic transfer agreements (i.e. foreign currency intercompany transaction).
  • Settling the divisions Economic transfer agreements (with other entities in other countries) within the Barclays group.
  • Reporting on the divisions ETA’s and any exception reporting.
  • Ensuring accruals for (inward) EXPATS are set up and maintained monthly.
  • Attending a Balance sheet management forum meeting (i.e. GLRS) and accounting for the balance sheet movements per area.
  • Other adhoc queries and assisting business with any payment issues that may have experienced.
  • When I first joined I was tasked with 4 areas, however before the year ended I was tasked with 10 areas with various EXCO members heading these areas up.
  • The level of exposure I got was phenomenal as it was a great networking initiative as I was fairly new, and I also got to set up a good work ethic and reputation with my stakeholders.

Management Accountant

Nedbank
Sandton
09.2014 - 03.2015
  • Dual role in that responsibilities included reporting on a particular share scheme and also a management accounting function for Group finance where various Cognos management accounts on the performance for the area were reported.
  • Share scheme accounting and reporting which encompasses: Preparing the cash book monthly and preparing Bank and balance sheet recons with the assistance of Pastel.
  • Preparing a management monthly report reporting on the performance of share schemes.
  • Ensure tax returns and AFS are finalised so that these companies can be deregistered.
  • Management accounting and OPCOM reporting.
  • Various reporting provides commentary on various aspects of the business.
  • Provide consolidated reporting on the entire Group Finance in terms of expenses.
  • Provide Budget versus variance integrated reporting.
  • Other adhoc reporting.

Financial Officer: MIS

Nedbank Business Banking
Sandton
11.2013 - 08.2014
  • Finance function of preparing monthly/ half yearly/ year end results and various reports analysing the financial performance of the division.
  • This involved collaborating with the BI team and the greatest challenge was the long hours required and the clear understanding of the process and troubleshooting when it fails.

Financial Officer: Analytics

Nedbank Business Banking
Sandton
10.2012 - 10.2013
  • Finance function coupled with Innovation where various reports and interfaces were created for frontline business to track overall performance.
  • This was also the hub of any new reports for the finance team, where they were created, tested and perfected before roll out to the greater finance team.
  • This involved a lot of collaboration with BI in executing deliverables and this is where a bit of exposure with SQL was afforded to me.

Financial Officer: Transfer pricing and SBU support

Nedbank Business Banking
Sandton
03.2010 - 09.2012

Financial Officer: Cost management and SBU support

Nedbank Business Banking
Sandton
12.2009 - 02.2010

Graduate Trainee

Nedbank Business Banking
Sandton
02.2009 - 11.2009

Education

Bcom - Accounting

University of Johannesburg

Junior Management Programme -

Gordon’s Institute of Business Science (GIBS)

Middle Management Programme -

GIBS

CIMA Professional Qualification - strategic level and management level objective tests

CIMA

Introduction to Python for Data Science Certificate -

Internally organised

PGDip Management -

GIBS

MPhil - International Business

Skills

  • Budgeting and Forecasting
  • Cost management
  • Variance analysis
  • Cost and Budget negotiation skills
  • Analytical and technical know-how
  • General management
  • Team and operations management
  • Communication strategy
  • Reporting building
  • Teamwork
  • Delivering in high pressure environment
  • Good troubleshooting skills
  • Strategy formulation and execution
  • Query resolution
  • Stakeholder management
  • Analytics and inquisitive mind that is very collaborative

Custom

Available on request

Personal Information

Title: Business Manager

Timeline

Business Manager: Information Technology

African Bank
03.2023 - 11.2024

Acting Deputy Chief of Staff: Absa Group Office of the Chief Executive

Absa
08.2020 - 10.2020

Business manager: CIB Credit Risk

Absa Capital
06.2018 - 03.2023

Business manager: CIB Compliance

Absa Capital
10.2016 - 05.2018

Finance Business partner

Absa Capital
03.2015 - 09.2016

Management Accountant

Nedbank
09.2014 - 03.2015

Financial Officer: MIS

Nedbank Business Banking
11.2013 - 08.2014

Financial Officer: Analytics

Nedbank Business Banking
10.2012 - 10.2013

Financial Officer: Transfer pricing and SBU support

Nedbank Business Banking
03.2010 - 09.2012

Financial Officer: Cost management and SBU support

Nedbank Business Banking
12.2009 - 02.2010

Graduate Trainee

Nedbank Business Banking
02.2009 - 11.2009

CIMA Professional Qualification - strategic level and management level objective tests

CIMA

MPhil - International Business

Bcom - Accounting

University of Johannesburg

Junior Management Programme -

Gordon’s Institute of Business Science (GIBS)

Middle Management Programme -

GIBS

Introduction to Python for Data Science Certificate -

Internally organised

PGDip Management -

GIBS

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Tiisetso Mosoane