Summary
Work History
Overview
Education
Skills
Work Preference
traveling
Timeline
Generic
Tidimalo  Kgosi

Tidimalo Kgosi

Restaurant Sever
Johannesburg,Gauteng

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Work History

Online English teacher

Preply
Johannesburg, South Africa
2022.01 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Server

Olive Plates
Santon
01.2023 - 10.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Call Center Agent

Clientele Life Insurance.
Johannesburg
01.2020 - 06.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.

Online English Teacher

EF education first
Johannesburg, South Africa
03.2021 - 06.2021
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Overview

4
4
years of professional experience

Education

High School Diploma -

Mohaladitoe Secondary School
Sebokeng
12-2013

B.A Degree - Public Administration

University of The Free State
Free State
12-2018

Skills

  • P>Order delivery practices
  • P>Sales expertise
  • P>Hospitality service expertise
  • P>Wine service
  • P>Beverage preparation
  • P>Guest seating arrangements
  • P>Menu memorization
  • P>Order accuracy
  • P>Cash Handling

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balanceCareer advancementPersonal development programsTeam Building / Company Retreats

traveling

traveling with my family to some local laces around my city makes me happy. I enjoy meeting new people and trying new life styles and cultures everywhere I go.

Timeline

Server

Olive Plates
01.2023 - 10.2023

Online English teacher

Preply
2022.01 - Current

Online English Teacher

EF education first
03.2021 - 06.2021

Call Center Agent

Clientele Life Insurance.
01.2020 - 06.2022

High School Diploma -

Mohaladitoe Secondary School

B.A Degree - Public Administration

University of The Free State
Tidimalo KgosiRestaurant Sever