Tichaona Mutopo

• Develop eLearning and training resources (user guides) for online access by staff and students.

• Assist in Creation/update of LMS Lesson content, activities, videos, PowerPoints and exam focus areas for modules.

• Provide training to both staff and students as and when required

• Student account/assessment updates to be done at the end of every semester in preparation for the upcoming study period.

• Assessments moved online

• Student accounts updates to be done per semester.

• Use of Excel to bulk upload new LMS Registrations

• Assist and Respond to student enquiries daily.

• Keep track of student access requests from the various Departments - as well as system usage reporting.

• Backup and restore of modules when it come to shared modules over our various LMS instances.

• Assist in Management of online assessments:

• To update MCQ’s in preparation for online assessments.

• Uploading quizzes and written assessments to HET & SLP instances.

· Manage information technology and computer systems.

· Develop web applications for the company and software integration.

· Design, develop, implement and coordinate systems, policies and procedures.

· Ensure stakeholder and management reports are done thoroughly and timeously

· System software development for upgrades and new systems in compliance to the regulator’s (TIMB) requirements.

· Leading team to migrate from Workbooks to Sales force and monitoring

· Plan, organize, control and evaluate IT and electronic data operations

· Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance

· Ensure security of data, network access and backup systems

· Act in alignment with user needs and system functionality to contribute to organizational policy

· Identify problematic areas and implement strategic solutions in time

· Audit systems and assess their outcomes

• Strategic Planning and management
• Client Networking and hardware implementation and support
• Entry biometric planning and implementation
• Installing and configuring computer networks and systems
• Identifying and solving any problems that arise
• Assembling new systems
• Maintaining existing software and hardware and upgrading any that have become obsolete
• Monitoring computer networks and systems to identify how performance can be improved
• Providing network administration and support
• CCTV management.