Summary
Overview
Work History
Education
Skills
Timeline
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Tiara Reddy

Tiara Reddy

Kenville Durban ,KZN

Summary

Dynamic receptionist with proven expertise at ZMA Optometrist, excelling in appointment scheduling and customer relations. Enhanced patient flow through efficient calendar management and improved check-in processes, significantly reducing wait times. Strong organizational skills and effective communication fostered a welcoming environment, ensuring high levels of client satisfaction.

Overview

1
1
year of professional experience

Work History

Receptionist

ZMA OPTOMETIEST
01.2026 - 06.2026
  • Greeted and assisted patients, ensuring a welcoming environment in busy optometric office.
  • Scheduled appointments efficiently, optimizing daily calendar for maximum patient flow.
  • Managed patient records with attention to detail, maintaining confidentiality and accuracy.
  • Answered phone inquiries promptly, providing information about services and resolving issues effectively.

Receptionist

MERVYN PLUMBERS
11.2025 - 12.2025
  • Maintained cleanliness and organization of front desk area, contributing to overall office efficiency.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Reduced waiting times for visitors by implementing more efficient check-in process.

Education

High School Diploma -

EFFINGHAM SECONDARY SCHOOLL
Durban

Skills

Organization skills

Time management

Telephone skills

Customer/Client relations

Scheduling appointments

Greeting and seating clients

Administrative support

Mail handling

Payment processing

Verbal and written communication

Customer and client relations

Appointment scheduling

Timeline

Receptionist

ZMA OPTOMETIEST
01.2026 - 06.2026

Receptionist

MERVYN PLUMBERS
11.2025 - 12.2025

High School Diploma -

EFFINGHAM SECONDARY SCHOOLL
Tiara Reddy