

Dynamic receptionist with proven expertise at ZMA Optometrist, excelling in appointment scheduling and customer relations. Enhanced patient flow through efficient calendar management and improved check-in processes, significantly reducing wait times. Strong organizational skills and effective communication fostered a welcoming environment, ensuring high levels of client satisfaction.
Organization skills
Time management
Telephone skills
Customer/Client relations
Scheduling appointments
Greeting and seating clients
Administrative support
Mail handling
Payment processing
Verbal and written communication
Customer and client relations
Appointment scheduling