Tiaan Rabie
Waiter/Bartender
Cape Town
Summary
Motivated Waiter/Bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. With Enthusiasm and reliability taking pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintaining focus with a positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Waiter/Bartender
Plaasmol Bar And Eatery
02.2020 - 03.2023
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Contributed to restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for vibrant restaurant with social relevancy and intentionality
- Assisted in training new waitstaff, sharing best practices and improving overall team performance
Volunteer Farm Hand
Private Farms
10.2021 - 02.2023
- Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Improved soil health and fertility through careful monitoring of pH levels, nutrient content, and organic matter composition.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Led daily exercises for 35+ animals and leveraged opportunities to assess behaviors and correct problems early
Education
High School Diploma -
Boston Private
Bellville, South Africa 01.2019 - 12.2024
Skills
Complex Problem-Solving
Guest Relations Management
Order Management
Customer Service
Professional Appearance
Hospitality service expertise
Bar terminology
Compliance standards
Service prioritization
Complex Problem-Solving
Timeline
Volunteer Farm Hand
Private Farms
10.2021 - 02.2023
Waiter/Bartender
Plaasmol Bar And Eatery
02.2020 - 03.2023
High School Diploma -
Boston Private
01.2019 - 12.2024