Tiaan Le Grange

- Assisting walking inn clients.

- Calling internet leads (30-50 calls per day).

- Be the first point of contact between the customer and the dealership.

- Complete applications and submit to F&I with relevant documentation.

- Demonstrate features and options on all vehicles in inventory.

- Answer questions relating to finance and related options.

- Perform delivery of the vehicle after the purchase is completed.

- Follow -up with buyer to ensure continued satisfaction.

- Assisting walking inn clients.

- Calling internet leads.

- Cold call prospective leads to generate new business.

- Be the first point of contact between the customer and the dealership.

- Complete applications and submit to F&I with relevant documentation.

- Demonstrate features and options on all vehicles in inventory.

- Answer questions relating to finance and related options.

- Perform delivery of the vehicle after the purchase is completed.

- Follow -up with buyer to ensure continued satisfaction.

- As new leads become available, I review the profile to confirm that he variant, specifications and condition of the vehicle are correct. Having confirmed all vehicle details, I calculate a price range for the vehicle.

- Calling clients to confirm profile and negotiate price expectation, once confirmed the vehicle us loaded on daily auction.

- Closing clients on the highest offer received after auction.

- Following up on clients, to confirm that the transaction of the vehicle sold to the winning dealership, has been concluded.

- Follow up on clients that originally did not load all details, photo’s etc. to enable the vehicle to be loaded for daily auction.

- Selling of drilling equipment eg. drill bits, hammers, hydraulic motors, air boxes & all other drilling accessories for water borehole drilling rigs & mining industry drilling

- Servicing of new & existing clients

- Marketing & cold calling

- Quotations & invoicing

- Monthly trips to service clients in North West, Free State, KZN

– Buying & selling of pre-owned cars

- Achieve monthly targets determined by the “Performance Based Salary”, driven by a very competitive and energetic environment

- Underwent training for customer service, product knowledge and sales techniques.

- Acting team leader

- Underwent training for customer service, product knowledge and sales techniques.

- Maintain and reach targets and objectives in sales as determined by department.

- Achieved my NQF Level 4 qualification.