Thumandri (Tammy) Chetty

Vast experience in effective operations.

Displays outstanding knowledge and practical expertise to provide exceptional all-around service.

Proven ability to lead and inspire teams to achieve goals through effective communication and collaboration. Demonstrated strength in problem-solving and conflict resolution, ensuring smooth operations and high morale. Skilled in mentoring and developing team members, fostering a supportive and productive work environment. Confident in managing responsibilities and prioritizing tasks to meet deadlines efficiently.

Skilled in mentoring and developing team members, fostering a supportive and productive work environment. Confident in managing responsibilities and prioritizing tasks to meet deadlines efficiently.

Manage a team of six.

Always ensuring our files are profitable.

* Handle imports, exports, airfreight (LCL, buyers' console, and FCL)

• Opening LCL / FCL files once docs are received from agents.
• Check if the Master Bill ties up to the multiple house bills received. (the weight and dimension must tie up to the MBL and the manifest received from POL)
• Requesting for Anf from the shipping line.
• Once the shipping lines ANF is received, ANF must be sent to the consignee. As per my understanding ANF must always be sent 7 days prior to the arrival of the vessel.
• Invoicing instruction on Shipshape: depends if its freight collect or prepaid, prepaid shipments will be invoiced as per the agent’s instructions. Freight collect – if it’s a vip client a different tariff will be used.
• Notify the shipping line if the container will be moved using: carrier haulage or merchant haulage.
• Pay shipping line.
• Ensure the MBL is a seaway bill or the original is surrendered on time.
• Advising the nominated warehouse of the cargo.
• Updating / tracking cargo for the clients. Cargo dues to be arranged: 3days before the arrival of the vessel.
• All cargo dues will be submitted electronically using Ports Online.
• Manifest must be submitted to SARS, 7 days before the vessel arrive.
• If a container is stopped by customs, Clients must be notified of it immediately.
• All necessary arrangements must be made for the inspection to take place.
• Once the container is unpacked an Out turn report will be sent by the warehouse.
• Double check against the manifest all the cargo was received and is in good order.
• If the cargo is missing or damaged, notify the client and a claim will have to be made.
• Check with agents if the HBL is telex or an original is required.
• On releasing of a shipment, telex must be in place or an original bill must be surrendered.
• Client must send the POP before a DRO / release letter can be sent.
• Promoted to client VIP liaison consultant.
• Duties: Customer Service & bookings.
• Handling a booking with origin from Start to finish
• Negotiating and keeping a track of Freight rates - monthly
• Bill of lading requested from Port of load once the vessel sails and sent to the consignee.
• Following up on bookings and monitoring of transshipments.
• Status reports sent to clients weekly.
• Opening up a file once the manifest is received.
• Invoicing
• Sales
• Contact Person - Cheryl Lee - Imports
• Telephone Number - 031 5615491
• Contact Person - Yarushka Chetty
• Telephone Number - 031 5615491

• Purchasing of stock, tracking orders, receiving & dispatching of goods.
• Capturing of orders & invoicing on Pastel
• Sales
• Customer care service – always liaising with customers telephonically & personally.
• Contact Person - Midal Somaroo
• Telephone Number - 031 306 2877 / 083 777 6969

• Invoicing & Admin
• Contact Person - Mr. G V Pillay
• Telephone Number - 031 708 6869 / 082 573 2219