Reading
Thulisile Zulu
Administration Team Leader
46 Ruimsig Manor Three,Roodeport,Gauteng
THERE IS NO FAIL WITHOUT TRY .
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Administration - Team Leader
Cigicell (Pty) Ltd
9 2019 - Current
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes
- Recruit and train personnel and allocate responsibilities and office space
- Assess staff performance and provide coaching and guidance to ensure maximum efficiency
- Ensure smooth and adequate flow of information within company to facilitate other business operations
- Monitor inventory of office supplies and purchasing of new material with attention to budgetary constraints
- Achieved higher employee satisfaction through effective delegation, prioritization, and workload management
- Proactively identified and addressed potential obstacles to efficient workflow, ensuring minimal disruption to team productivity
- Improved communication within team by promoting transparency and open dialogue among members
- Developed strong relationships with external vendors, negotiating favorable terms for office supplies and services
- Implemented data-driven decision-making processes that improved overall effectiveness in meeting organizational goals
- Increased accuracy of documentation by implementing robust filing system and ensuring strict adherence to company policies
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Devised and implemented processes and procedures to streamline operations
- Collected, arranged, and input information into database system
- Evaluated staff performance and provided coaching to address inefficiencies
- Conducted regular reviews of operations and identified areas for improvement
- Gathered, organized and input information into digital database
- Evaluated customer needs and feedback to drive product and service improvements
- Supported senior leadership with timely reporting on key metrics related to departmental performance
- Resolved conflicts within team diplomatically, fostering harmonious workplace atmosphere conducive to collaboration
- Fostered positive work environment by recognizing achievements, offering constructive feedback, and encouraging professional growth
- Enhanced team productivity by streamlining administrative processes and implementing efficient workflow systems
- Promoted teamwork through regular meetings focused on sharing best practices and discussing strategies for overcoming challenges faced in daily tasks
- Improved communication within team by promoting transparency and open dialogue among members
- Ensured timely completion of projects by closely monitoring progress and providing guidance when needed
Project Administrator
Cigicell (Pty) Ltd
10.2017 - 09.2019
- Scheduling routine meetings and recording decisions
- Breaking complex projects into simpler tasks and setting goals and time frames
- Creating and updating workflows
- Measuring and reporting on project performance
- Acting as contact point for all project participants
- Monitoring progress of project and addressing potential issues
- Coordinating quality controls for ensuring deliverables meet client demands
- Retrieving necessary information such as related case studies and client/user requirements
- Conducting risk analyses
- Preparing and providing documentation to key External clients and internal teams
- Ordering and maintaining work resources
- Proving Admin support assistance
- Attend all project meetings.
- Supported senior management in strategic planning activities related to future projects or initiatives within organization
- Improved overall team performance by providing ongoing training opportunities in relevant skills and software tools
Education
High School Diploma -
01.2012 - 12.2015
Subjects: Zulu, English, Life Science, History, Mathematic Literacy, Life Orientation, Tourism
Some College (No Degree) - End Computer Literacy
07.2016 - 10.2017
- Subjects:
- Computing,
- Concepts,
- Operating System,
- Microsoft Word,
- Microsoft Excel,
- Microsoft PowerPoint,
- Microsoft Outlook,
- Microsoft Access
- Internet, Filing
- Business Writing
- Business Oral Presentation
DIPLOMA IN BUSINESS ADMINISTRATION - Business Administration And Management
01.2020 - 12.2024
Status: IN PROGRESS
FIRST AID LEVEL 1, 2, 3 CERTIFICATE - Health And
01.2024 - 03.2024
Skills
Meeting facilitation
Staff Development
Document Control
Customer service focus
Deadline-oriented
Compliance Monitoring
Scheduling and calendar management
Training and coaching
Workload prioritization
Organizational Leadership
Task Delegation
Cross-Functional Teamwork
Relationship Building
Office Management
Database Administration
Adaptability
Problem-solving aptitude
Team Collaboration
Excellent Communication
Attention to Detail
Time Management
Adaptability and Flexibility
Team building
Organizational Skills
Process Improvement
Goal Setting
Analytical Skills
Reliability
Problem-solving abilities
Multitasking Abilities
Time management abilities
Effective Communication
Interpersonal Skills
Decision-Making
Professionalism
Personal Information
- ID Number: 9311130863089
- Nationality: South African
- Driving License: Code 10
Interests
Music
Software
Outlook
Excel
Powerpoint
Teams
Timeline
ER24 - FIRST AID LEVEL 1, 2, 3 CERTIFICATE, Health And
01.2024 - 03.2024
RICHFIELD INSTITUTION OF TECHNOLOGY - DIPLOMA IN BUSINESS ADMINISTRATION, Business Administration And Management
01.2020 - 12.2024
Project Administrator - Cigicell (Pty) Ltd
10.2017 - 09.2019
BYTES PEOPLE SOLUTION - Some College (No Degree), End Computer Literacy
07.2016 - 10.2017
DUMEHLEZI SECONDARY SCHOOL - High School Diploma,
01.2012 - 12.2015
Administration - Team Leader - Cigicell (Pty) Ltd
9 2019 - Current