THULISILE LUNGILE ZULU
Administrative Officer
Richards Bay
Summary
Administrative professional with strong organizational skills and focus on efficient office management. Known for fostering team collaboration and adapting to changing needs to achieve results. Expertise in project coordination, scheduling, and maintaining accurate records. Reliable and results-oriented with proactive approach to problem-solving and process improvement.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Administration Officer
Amagwaba Construction
01.2018 - Current
- I oversee the reception area, providing a welcoming and professional experience for guests and callers.
- As the switchboard operator, I efficiently guide calls and handle inquiries professionally.
- Coordinate deliveries and collections, including mail and courier services, for timely and correct delivery.
- I maintain organized records, both digital and physical, ensuring easy retrieval and data accuracy.
- Responsible for managing cars for daily operations.
- I assist with the documentation and processes related to licenses and permits, supporting compliance efforts.
- I support the team by helping track departmental vehicle use and coordinating basic maintenance needs.
- I oversee the allocation and tracking of company-issued cellular phones for staff communication.
- I handle general and clerical tasks such as data entry, filing, and document management.
- I preserve and promote the company's public image through professional conduct and presentation.
- As a team member, I encourage colleagues and foster a collaborative environment.
- Maintaining a safe, clean, and organized workplace by adhering to safety and housekeeping standards.
- Exemplifying business values via everyday work, attitude, and interactions with colleagues.
Manager
ZUCO STATIONERS
01.2013 - 01.2018
- Accountable for hiring, training, and overseeing personnel.
- Create and prepare the employment contracts for employees, ensuring they are authorized, signed, and validated.
- Ensuring that the shop achieves its goals and generates income.
- Making certain that pricing remains precise and competitive.
- In charge of creating the budget for the store.
- Creating promotional materials and meeting with our clients to optimize our profits.
- Oversee and manage all inventory in the store while placing orders.
- Supervising and managing stock levels in the stockroom and on the sales floor to ensure adequate inventory amounts.
- Making sure that products are accepted correctly.
- Making sure that large customer orders are shipped correctly.
- Start, gather, and uphold the filing system for the entire store, ensuring the privacy and confidentiality of both employees and the organization are respected.
- Addressing customer concerns and inquiries professionally.
- Inspiring employees to deliver excellent customer service.
- Supervise daily opening and closing tasks of the shop.
- Consistently keep the company database current and maintained.
- Making sure that the store adheres to health and safety regulations.
- Making certain that the store adheres to labor laws and regulations.
- Confirm that the company complies with all legal obligations, including Company returns, UIF, PAYE, Tax, Coida, etc.
- Making sure that all payroll responsibilities are fulfilled.
- Assemble monthly payroll statements and arrange for bank payments that the company must fulfill.
- Send tax invoices to clients, monitor, and inquire about outstanding invoices.
- Directly report to the CEO.
Articles Clerk
WJ MITCHELL AND ASSOCIATES
01.2010 - 01.2013
- Collect and assess financial data to create entries for accounts, including general ledger accounts, while recording business transactions.
- Organize, review, and evaluate accounting documents, financial reports, and additional financial statements to determine precision, thoroughness, and compliance with reporting and procedural requirements.
- Update management on the establishment's financial situation.
Education
ND - Cost and Management Accounting
Durban University of Technology
01.2006 - 12.2008
B Tech - Cost and Management Accounting
Durban University of Technology
01.2009 - 12.2010
Matric/ Grade 12 - English, Isizulu, Accounting, Business Economics, Economics & Computer studies
Masibumbane High
01.2000 - 12.2004
Skills
Confidentiality
Organisational skills
Pastel Accounting
Document control
Sage Payroll
SAP
Ms Word
Ms PowerPoint
Ms Excel
Ms Outlook/Internet
References
- Given, Nethanani, Project Manager, 0785663775, Amagwaba Construction
- Bantu, Mbuthuma, Accountant, 0835274426, WJ Mitchell and Associates
Timeline
Administration Officer
Amagwaba Construction
01.2018 - Current
Manager
ZUCO STATIONERS
01.2013 - 01.2018
Articles Clerk
WJ MITCHELL AND ASSOCIATES
01.2010 - 01.2013
B Tech - Cost and Management Accounting
Durban University of Technology
01.2009 - 12.2010
ND - Cost and Management Accounting
Durban University of Technology
01.2006 - 12.2008
Matric/ Grade 12 - English, Isizulu, Accounting, Business Economics, Economics & Computer studies
Masibumbane High
01.2000 - 12.2004