Thulisani Dube
Assistant Waiter
Bulawayo
Overview
24
24
years of professional experience
Work History
Assistant GM; Function Coordinator and Restaurant Manager
Bon Amis Restaurant on Bloemendal Wine Estate
03.2013 - 01.2021
- General restaurant bookings
- Staff Management (FOH & BOH) Staff compliment of 40
- Staff disciplinary procedures
- Staff wages (FOH tips and Hours)
- Staff shifts
- Capturing of invoices
- Stock counts and control
- Function bookings and planning (Weddings, corporate)
- Menu suggestions for different types of functions
- Overseeing a function from booking to management on the day
- Handling of payments and invoices for booked functions
- Dealing with all restaurant complaints (food and service related)
- Creation of menu buttons and linking of recipes on the Micros system
- Menu training
Assistant GM; Function Coordinator and Restaurant Manager
Bon Amis Restaurant on Bloemendal Wine Estate
03.2013 - 01.2021
- General restaurant bookings
- Staff Management (FOH & BOH) Staff compliment of 40
- Staff disciplinary procedures
- Staff wages (FOH tips and Hours)
- Staff shifts
- Capturing of invoices
- Stock counts and control
- Function bookings and planning (Weddings, corporate)
- Menu suggestions for different types of functions
- Overseeing a function from booking to management on the day
- Handling of payments and invoices for booked functions
- Dealing with all restaurant complaints (food and service related)
- Creation of menu buttons and linking of recipes on the Micros system
- Menu training
Restaurant Manager; Function Coordinator
Joe Cools -North Beach Durban
02.2011 - 01.2013
- Daily running of the restaurant
- Cash ups and reports
- Stock takes
- Invoicing of clients and handling of payments for functions
- Function bookings
- Dealing with all restaurant complaints/ complaints and customer service
Restaurant Manager; Function Coordinator
Joe Cools -North Beach Durban
02.2011 - 01.2013
- Daily running of the restaurant
- Cash ups and reports
- Stock takes
- Invoicing of clients and handling of payments for functions
- Function bookings
- Dealing with all restaurant complaints/ complaints and customer service
Assistant GM; Office Manager and Wedding Planner; Restaurant Manager; Waiter/ Head Waiter
The Cradle Restaurant and Nature Reserve
01.2002 - 01.2011
- Running of the office, which included calendars for functions, special events, conferences and a telephonic booking system
- Wedding and Corporate Functions
- Accommodation bookings
- Bookings and coordinating of Game Drives
- Daily running of Restaurant
- Cash ups and end of day procedures
- Opening and closing the restaurant
- Staff Management
- Stock takes
- Staff wages
- Staff shift list
Assistant GM; Office Manager and Wedding Planner; Restaurant Manager; Waiter/ Head Waiter
The Cradle Restaurant and Nature Reserve
01.2002 - 01.2011
- Running of the office, which included calendars for functions, special events, conferences and a telephonic booking system
- Wedding and Corporate Functions
- Accommodation bookings
- Bookings and coordinating of Game Drives
- Daily running of Restaurant
- Cash ups and end of day procedures
- Opening and closing the restaurant
- Staff Management
- Stock takes
- Staff wages
- Staff shift list
Assistant Waiter
Celebrity Cruises (Royal Caribbean Group)
Miami, Florida
03.2023 - Current
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.
- Maintained a clean and organized dining area for an enjoyable guest experience.
Education
Computer Literacy - Events Planning and Management
Damelin
Personal Information
- Date of Birth: 7 December 1975
- Gender: Female
- Nationality: Zimbabwean
References
- Adrian Cook, Bon Amis (ex GM and Group Executive Chef), The Cradle Restaurant (ex GM and Executive Chef), True, 082 562 6322, cookachef@gmail.com
- Prospero Bailey, The Cradle Restaurant and Nature Reserve (ex Owner), 082 451 5692
- Warren Basel, Joe Cools, TSG Fourways, 081 563 2241, warren@wbfinancial.co.za
References
- Adrian Cook, Bon Amis (ex GM and Group Executive Chef), The Cradle Restaurant (ex GM and Executive Chef), True, 082 562 6322, cookachef@gmail.com
- Prospero Bailey, The Cradle Restaurant and Nature Reserve (ex Owner), 082 451 5692
- Warren Basel, Joe Cools, TSG Fourways, 081 563 2241, warren@wbfinancial.co.za
Timeline
Assistant Waiter
Celebrity Cruises (Royal Caribbean Group)
03.2023 - Current
Assistant GM; Function Coordinator and Restaurant Manager
Bon Amis Restaurant on Bloemendal Wine Estate
03.2013 - 01.2021
Assistant GM; Function Coordinator and Restaurant Manager
Bon Amis Restaurant on Bloemendal Wine Estate
03.2013 - 01.2021
Restaurant Manager; Function Coordinator
Joe Cools -North Beach Durban
02.2011 - 01.2013
Restaurant Manager; Function Coordinator
Joe Cools -North Beach Durban
02.2011 - 01.2013
Assistant GM; Office Manager and Wedding Planner; Restaurant Manager; Waiter/ Head Waiter
The Cradle Restaurant and Nature Reserve
01.2002 - 01.2011
Assistant GM; Office Manager and Wedding Planner; Restaurant Manager; Waiter/ Head Waiter
The Cradle Restaurant and Nature Reserve
01.2002 - 01.2011
Computer Literacy - Events Planning and Management
Damelin
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