Thulile Phoswayo
Johannesburg
Summary
Experienced Histotechnologist with over 5 years of expertise in tissue processing, diagnostic staining, troubleshooting, and quality assurance at the National Health Laboratory Service. Proven ability to perform diagnostic stains, conduct quality management, and facilitate training for colleagues and junior staff. Complemented by 3 years of experience as a Health and Safety Officer, demonstrating strong skills in quality management, first aid, and computer literacy. Previously worked as a Medical Technologist at Lancet Laboratories, gaining valuable experience in specimen processing, analysis, and diagnostic testing. Passionate about delivering high-quality results and advancing medical science, I am committed to contributing to high-precision diagnostics and innovative healthcare solutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Histotechnologist
National Health Laboratory Services
05.2020 - Current
- Processed human tissue samples for diagnostic purposes, ensuring accurate and timely results.
- Performed diagnostic staining procedures to support precise pathological analysis.
- Maintained compliance with international quality standards through rigorous quality control and assurance activities.
- Conducted internal and external quality assessments (IQC and EQA) to uphold laboratory accuracy and reliability.
- Participated in the Royal College of Pathologists of Australasia (RCPA) accreditation processes to ensure laboratory standards.
- Maintained and troubleshot laboratory equipment, performing minor repairs to minimize downtime.
- Trained students and colleagues to ensure proficiency in histotechnological techniques and safety protocols.
- Engaged in continuous professional development through online platforms to stay current with best practices and innovations.
- Troubleshot laboratory processes, performed trend analysis, and implemented preventative measures to optimize workflow.
- Served as a Health and Safety Representative, ensuring adherence to safety protocols and conducting routine safety checks.
- Compiled safety reports, performed safety audits, and prepared risk assessment documentation to identify and address hazards.
- Led initiatives to improve laboratory safety standards through ongoing education and process review.
Histotechnologist
Lancet Laboratories
08.2018 - 04.2020
- Conducted diagnostic tests on human samples to support accurate clinical diagnoses, ensuring high standards of laboratory precision and reliability
- Managed the neuropathology bench, maintaining workflow efficiency and adherence to quality control protocols
- Developed and implemented standard operating procedures (SOPs) to streamline laboratory processes and improve operational consistency
- Performed internal quality control (IQC) and external quality assessment (EQA) to uphold testing accuracy and laboratory accreditation standards
- Facilitated internal audits to ensure compliance with regulatory requirements and quality standards
- Performed routine maintenance on laboratory equipment and coordinated with external technicians for diagnostics and repairs to ensure optimal instrument performance
Case Management Officer
Medscheme Holdings
05.2018 - 07.2018
- Managed the resolution of medical aid and patient inquiries, ensuring timely and accurate responses to support patient satisfaction and compliance.
- Assessed and processed cases requiring special authorization, coordinating with relevant stakeholders to facilitate approval and expedite case resolution.
- Maintained detailed documentation of case interactions and outcomes to ensure compliance with organizational standards and regulatory requirements.
- Collaborated with healthcare providers and insurance representatives to clarify case details and streamline authorization procedures.
- Demonstrated strong problem-solving skills by efficiently addressing complex patient and medical aid queries.
Histology Prep Technician
University of Johannesburg
01.2018 - 04.2018
- Supervised second-year students during practical sessions, ensuring proper technique and understanding of histopathology procedures
- Developed and prepared study materials and assessment tools to support student learning and evaluation
- Provided peer support and mentorship to students, fostering a collaborative learning environment
- Executed tissue embedding, sectioning, and staining processes with precision to ensure high-quality microscopic slides for students.
- Maintained and calibrated histology laboratory equipment regularly to ensure optimal performance and accuracy
- Assisted in the development and updating of standard operating procedures to align with best practices and safety standards
- Trained and supervised students in histopathology techniques, promoting skill development and technical proficiency
- Managed laboratory inventory, including reagents and consumables, to ensure availability and proper stock levels
- Documented all procedures and results meticulously in laboratory records to ensure traceability and compliance
- Adhered strictly to safety and biohazard regulations, ensuring a safe working environment for all personnel
- Troubleshot technical issues with staining and sectioning equipment promptly to minimize workflow disruptions
Medical Technology Intern
National Health Laboratory Services
01.2016 - 09.2016
- Learned to process tissue samples and perform diagnostic stains.
- Rotated in all routine benches for histopathology.
- Visited neighboring labs to observe and train in specialized benches.
- Prepared and completed assessments.
- Prepared for the Board Exam
Education
National Diploma - Medical Technology
Tshwane University of Technology
Pretoria12-2015
Skills
- Tissue processing
- Diagnostic staining
- Quality control
- Laboratory accreditation
- Equipment Maintenance
- Safety Representative
- Problem solving
- Workflow optimization
- Continuous education
- Frozen section technique
- Interdepartmental communication
- Teamwork orientation
- Immunohistochemistry proficiency
- Dissection
Certification
- Health and Safety Representative
Accomplishments
- Passed board exam with distinction.
References
Dr Tshepile Tlali - National Health Laboratory Services
+27 73 865 3773
Ms Nozipho Maphalala - Lancet Laboratories
+27 81 043 2816
Ms Julian Mthombeni - University of Johannesburg
+27 82 071 0612
Timeline
Histotechnologist
National Health Laboratory Services
05.2020 - Current
Histotechnologist
Lancet Laboratories
08.2018 - 04.2020
Case Management Officer
Medscheme Holdings
05.2018 - 07.2018
Histology Prep Technician
University of Johannesburg
01.2018 - 04.2018
Medical Technology Intern
National Health Laboratory Services
01.2016 - 09.2016
National Diploma - Medical Technology
Tshwane University of Technology
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