THULI CYNTHIA SHANGE
Vereeniging
Summary
Ambitious and results-driven individual with a passion for sales and customer service. Proficient in basic computer skills and software applications, with excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Sales Consultant
MTN
Louis Trichardt
08.2022 - 05.2023
- Created detailed sales presentations to communicate product features and market data
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment
- Maintained organized, presentable merchandise to drive continuous sales
Assistant Project Manager Intern
Access Chapter 2 NGO
Pretoria
01.2020 - 11.2020
- Tracked project performance to analyze successful completion of short- and long-term goals
- Coordinated internal resources and third-party vendors for flawless execution of projects
- Supported project managers in managing schedules and milestones
- Worked with senior project managers to assist with day-to-day functions
- Assisted project managers by tracking, organizing and analyzing project financial information
- Prepared and filed documents and collected data to track performance and efficiency
Education
Bachelor of Arts - Criminology
UNISA
Pretoria10.2020
Higher Certificate - Law
UNISA
Pretoria10.2017
National Senior Certificate - Matric
Hoerskool Suiderlig, High School
Vanderbijlpark 12.2013
Skills
Strong organisational and time management skills
Ability to prioritise tasks and manage multiple customers
Ability to provide exceptional customer service
Effective listening and problem-solving skills
Ability to negotiate and close deals
Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook)
Strong adaptability and flexibility
Positive attitude and friendly demeanour
Strong work ethic and commitment to teamwork
Ability to work in a fast paced-environment
Timeline
Sales Consultant
MTN
08.2022 - 05.2023
Assistant Project Manager Intern
Access Chapter 2 NGO
01.2020 - 11.2020
Higher Certificate - Law
UNISA
Bachelor of Arts - Criminology
UNISA
National Senior Certificate - Matric
Hoerskool Suiderlig, High School