Dynamic salesperson with a proven track record at Game Stores, excelling in customer engagement and cross-selling. Boosted sales by exceeding monthly targets and fostering client loyalty. Skilled in account management and customer care, consistently driving business growth through effective relationship-building and strategic promotions. Coached new hires, enhancing team performance and achieving collective goals.
Hi, I’m
Thulani Patrick Ntuli
Sales Manager
18B Sanders Road Zone4 Meadowlands, Soweto ,Johannesburg,GP
Summary
Overview
18
years of professional experience
Work History
Game Stores
Salesperson
08.2007 - 04.2025
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
Game Cradle Stone
Receiver
01.2024 - 03.2025
Job overview
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Coordinated with other departments for seamless integration of received goods into various operations.
Education
Molapo CollegeSoweto, South Africa
Some College (No Degree) from Accounting
05-1996
University Overview
- Completed Coursework: Accounting course,May 1996
- Elected Captain of students at Molapo college
Veritas Secondary Soweto, South Africa
High School Diploma
04.2001
University Overview
- Matric Certificate
Skills
Customer engagement
Cross-selling products and services
Account management
Customer care
Sales management
Complaint handling
Accomplishments
Accomplishments
- Supervised team of 10 staff members.
Timeline
Receiver
Game Cradle Stone
01.2024 - 03.2025
Salesperson
Game Stores
08.2007 - 04.2025
Veritas Secondary
High School Diploma
04.2001
Molapo College
Some College (No Degree) from Accounting